ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 721 through 735 (of 5,045 total)
  • Author
    Posts
  • in reply to: Translate/Change Modal Popup #11510

    Hello Adrian,

    You can change the color of the pop-up by writing your desired custom CSS based on your needs and translating the plugin using any translate plugin like Loco Translate, WPML, etc.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Activate licence #11509

    Hello Sakho,

    It’s a server response issue. It causes when a server’s “remote post” is blocked by your server firewall. That’s why your server can’t connect to our licensing server. Please contact your server provider to fix the “remote post” block issue to activate the license.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Modify custom section (services) #11508

    Hello Sophie,

    We are sorry to say that your request does not cover the item support.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

    Hello Sterling,

    It’s a server response issue. It causes when a server’s “remote post” is blocked by your server firewall. That’s why your server can’t connect to our licensing server. Please contact your server provider to fix the “remote post” block issue to activate the license.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Licence issues #11505

    Hello Mario,

    We are sorry for the late reply.

    We have reset your license. Now you will be able to reuse it.

    Best Regards,
    ThemeLooks Support Team

    Hello Chandika,

    As mentioned, you need to remove and reinstall the “hoskia” Theme, “hoskia-core” and WPBakery Page Builder Plugins to get the update.

    Best Regards,
    ThemeLooks Support Team

    Hello Chandika,

    Please download and use the updated theme and plugin to get rid of the issue.

    You need to remove and reinstall the “hoskia” Theme, “hoskia-core” and WPBakery Page Builder Plugins to get the update

    Best Regards,
    ThemeLooks Support Team

    in reply to: TIMESLOT – change time #11485

    Hello bode,

    This is the 2nd time you have replied to someone else created topic instead of creating your own topic.

    Please post your own topic by clicking this link https://www.themelooks.com/support/forums/forum/foodbook/ and providing your time slots screenshot to review the issue to assist.

    Please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Client Area Button #11479

    Hello Haris,

    We are sorry to say that there is no pre-built option to do this. In this case, you need to edit the theme code based on your needs and requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issue with custom post type taxonomies not displaying #11478

    Hello Morin,

    We are sorry to say that your query does not cover item support.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

    in reply to: Install plugin Awesome Support #11474

    Hello Haris,

    The issue occurs with the plugin “Awesome Support”. Hence, you need to contact the plugin author to get help. It’s not our theme issue.

    Best Regards,
    ThemneLooks Support Team

    in reply to: Change FoodBook Checkout #11473

    Hello,

    We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Multi-Delivery on you Food Book Plugin #11472

    Hello,

    It works based on kilometers. If your delivery area is 200km then you must need to add the last 200km delivery cost to the multi-delivery fees option. Because it calculates the fees KM to KM. Please check out this screenshot as a reference https://prnt.sc/159fdcp

    It will calculate automatically from your store address to customer provided address.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Header and Footer including wrong file #11468

    Hello Chris,

    From the WHMCS version 8x, the WHMCS bridge does not work. Moreover, you need to edit the WHMCS header and footer file to match & link-up to your website.

    You will get all of the WHMCS header content including the menu in the header.tpl file and all of the WHMCS footer content in the footer.tpl file.

    Best Regards,
    ThemeLooks Support Team

    in reply to: No Free Shipping, issue with customised fee for timeslots #11466

    Hello Joshua,

    We have reviewed your website but didn’t find our plugin activated.

    Moreover, our plugin’s delivery fees work kilometer-wise, not day or time-wise.

    Furthermore, we have removed your website credentials from your topic for the reason of security. Because it’s a public forum for our customers. If we need your credentials then we will ask you to send them safely.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 721 through 735 (of 5,045 total)