[ThemeLooks Support Team]

Hello Mario,

Please let us know the version of the FoodBook that you are using?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Kemi,

Caching is not an issue of a theme. It’s all about hosting server or caching plugin issues.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that we didn’t understand what do you mean by “I can`t check becouse is not there and what i found is gone”?

Could you please explain in detail?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Bahaa,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that it totally depends on the WooCommerce system. WooCommerce works that way. There is nothing that we developed.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Dennis,

We are sorry to say that we didn’t understand your issue. Could you please provide some screenshots or a video screen recording of the issue? Also, provide your website URL to review the issue live.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Bahaa,

Please updated all of the plugins if any plugin was outdated. Also, we have updated our theme today. Please download and use the updated “singara” Theme, “singara-core” and “wpbakery page builder” Plugins to get the update.

Moreover, your screenshot shows you have no contact form for the shortcodes that show in your screenshot. Hence, please use a valid shortcode of the contact form.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Could you please check our live demo to check the issue and confirming us that are you getting the same issue with our live demo or not?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Daniel,

If you have any Woocommerce related plugins then update the plugins. Also, we have updated the FoodBook plugin. Please download and use the updated plugin to check the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Bahaa,

Please let us know are you using WPBakery Back-end Editor or Front-end Editor?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that we didn’t understand your issue. Could you please explain with details with some screenshots, also provide your website URL to review the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Daniel,

We have double-checked our plugin and we didn’t find any issue like this with our plugin. You can also check our plugin live demo as a reference.

Moreover, it can be a 3rd party plugin conflict or plugin outdated issue. Please update all of your outdated plugins and deactivate 3rd party plugins one by one to check the issue in which the plugin conflicts with the FoodBook.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please follow the steps below to remove the Tawk.to live chat from both html & whmcs template.

– Open main.js file. (For both html & whmcs template js/main.js)
– Then search for the comment Live Chat Widget
– comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Daniel,

We are sorry to say that we didn’t find the issue. Could you please provide a screen video recording to review the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Liz,

Please update the cmb2 plugin to get rid of the issue.

Moreover, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

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