[ThemeLooks Support Team]

Dear Mario,

It’s a confliction your theme CSS with FoodBook CSS. We have listed this in our plugin update list. We will fix the issue ASAP and provide an update of the plugin on Envato Market (Codecanyon). You will get notified via email when the plugin update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mario,

Yes, it’s enough.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Faboi,

1. In a “food Menu” how can I leave items published, but with a signed “not for delivery only to order within the restaurant” just to display the item, but not to “add to cart” feature
– You can hide the “add to cart” button from here https://prnt.sc/1611etf Also, you can use only the Pickup option from here https://prnt.sc/1611k1q if you don’t want the delivery option. Moreover, you can use this “FoodBook In-Restaurant Orders Add-on” https://codecanyon.net/item/foodbook-inrestaurant-orders-addon/32712756 to take In-Restaurant Orders by table number.

2. How can I publish the menu in spanish
– You can use any translate plugin (Ex.: WPML or Loco Translate) to translate it.

3. How can I change the currency to “$” pesos
– You can change the currency from here https://prnt.sc/16122sr

4. how can I create an “static” food Menu without the “add to cart” feature… just to display menu items
– You can hide the “add to cart” button from here https://prnt.sc/1611etf

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mario,

Please let us know the version number of FoodBook that you are using.

If you are using an older version of FoodBook then please download and use the latest updated version of FoodBook to get rid of the issue or it can be an issue of 3rd party plugin conflicts. You can deactivate other 3rd party plugins one by one to check the conflicts. Because our plugin has no issue like this.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that your query does not cover the item support. Because it’s all about customization based on your specific needs and requirements.

Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

If you need a customization service based on your needs and requirements then please send a message using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Gipsy,

We have reviewed your website and saw you are using a very older version of FoodBook.

Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sakho,

We have reviewed your website and we found it’s a Google API permission issue.

Please check out this doc https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/ and provide all of the mentioned permissions to get rid of the issue.

Moreover, we have removed your website access from your post. Because it’s a public forum for our customers. Hence, it can break your website security.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Gipsy,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

Our plugin has the option to turn off the pre-order system. Please check out the screenshot as a reference https://prnt.sc/15i3alh

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

We are sorry to say that your request does not cover the item support.

Please learn more about the Envato Market (codecanyon) item support policy (item support includes & not includes), here https://codecanyon.net/page/item_support_policy

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

We are sorry to say that there is nothing in our hands about refunds. In this case, you could contact Envato Market Help.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear shlomo,

We have reset your purchase key. Now please try again to reinstall.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear shlomo,

We have reviewed your website. We found a language character issue with your language. Please allow us some time. We are working on it. We will update the script on Envato Market (Codecanyon) after fixing the issue. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear shlomo,

Please provide your cPanel credentials (URL, Username, Password) and required information to complete the installation using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

The Schedule Delivery/Pickup for Delivery option is for taking pre-order. Hence, it makes sense because our system also supports taking pre-order for Delivery. In this century, a customer can intend to get delivery on their desire date & time instead of pickup. We made this option by researching & interviewing a lot of users.

Could you please explain in detail why you think it does not make sense for the Delivery option?

Moreover, if you think it does not work for you and you need a customization service based on your needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

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