[ThemeLooks Support Team]

Dear Raha,

We didn’t understand your issue. Are you looking for only the Pickup by me option and want to hide the Delivery option?

Could you please explain in detail?

Moreover, you can use any translation plugin like WPML or Loco Translate plugin to translate the plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Richard,

We are sorry to say that your request does not cover item support.

Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

In this case, you need to write your own CSS to customize the theme based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Luca,

You could try to use this plugin https://wordpress.org/plugins/better-search-replace/ to update the URLs.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Utku,

We have reset your purchase key/license. Now you will able to activate it on another domain.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear shlomo,

We have reset your purchase key. Now please try again to reinstall.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

We have reviewed your website. It looks like you have customized our plugin or somehow it conflicts with your used 3rd party plugins. Please let us know did you customize the plugin?

Also, we found some issues listed below that you need to fix to get working on the multi-delivery fees feature.

1. You are using an older version of FoodBook. Please update the FoodBook plugin.

2. Your google API has some permission issues. Please check out this doc https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/ to provide all of this permission.

3. If your delivery area is 200km then you must need to add the last 200km delivery cost to the multi-delivery fees option. Because it calculates the fees KM to KM. Please check out this screenshot as a reference https://prnt.sc/159fdcp

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear shlomo,

Please reinstall the script with a new database by deleting the existing script and database.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear shlomo,

Sorry for the inconvenience.

It was an SMTP issue on our end. We have fixed the issue.

Now please try again to complete the installation process.

If you need more assistance please let us know.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Luca,

You will find the options here https://prnt.sc/158w710

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Please Note: This is a public forum for our customers. So, don’t send your credential here. It can break your website security.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Raha,

Please check out this screenshot https://prnt.sc/157wv3j

Moreover, check out the FoodBook doc https://themelooks.net/documentation/plugin/foodbook/ for Multidelivery related settings https://prnt.sc/157x1s2

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Eman,

Those pages are not directly browsable. Those pages are only for showing the dashboard after login.

Please check out these docs below.

How to set and change FoodBook Pages?

Admin Login and Page

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Maciej,

As we can see on your provided screenshot you have set Working hours opening time today 5:00 PM to closing time tomorrow 12:00 PM that’s why the system shows always closed.

Please set day-wise Working hours where opening time & closing time will be the same day, not today to tomorrow.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mario,

Thanks for the clarification. We are working on it.

We will update FoodBook after fixing the issue. Please wait with patience for the update of the FoodBook. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mario,

Please send us the examples. It will definitely help us to find out the issue quickly.

Best Regards,
ThemeLooks Support Team

[Author]

Posts