[ThemeLooks Support Team]

Dear AVRIL,

Please follow the steps below.

1. Edit sendmail.php file
2. Change the Name and Email

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Cecilia,

We are sorry to say that those are not a problem. It’s our plugin features and our plugin works like that.

1) The time will choose by a user when ordering, it’s your selected time slot based on your business hours. The time slot divides your business hours. The user will choose the available time slot when ordering. If your time slot is full of order for a time then no one will able to order by selecting that time slot.

2) If a customer wants to schedule the delivery for a later day, the customer will get all of your time slots based on your business hours. If your time slot is full of order for a time then no one will able to order by selecting that time slot.

If you are looking for some customized features based on your specific needs and requirements then please contact here https://www.themelooks.com/contact/ with your requirements with details to get a quote for the customization services.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Kevin,

In this case, you could use Envato Market Plugin https://envato.com/market-plugin/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Michael,

We are sorry to say that your question “How to change the code” is related to customization and customization does not include item support.

Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

If you need a customization service then please contact here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

Moreover, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parchita,

Please post your own topic with details in the exact/right/correct forum of that item you have bought. As we can see you have bought our FoodBook plugin. Hence, please post your topic here https://www.themelooks.com/support/forums/forum/foodbook/ to get assistance on your issue.

Moreover, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Neranjan,

The user role Shop Manager is a default user role of WooCommerce, it’s not a FoodBook user role and Shop Manager = WP admin.

The FoodBook user roles are Branch Manager, Kitchen Manager, and Delivery boy. For these roles, you will get the custom Dashboard from FoodBook.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chris,

We have reviewed your website and we didn’t find any issue like this. We also add some extra features to check the issue and we found everything is working perfectly.

As we said it can be your website cache issue. Please try to remove your server, website, plugin, browser, or other caches to check the update.

Moreover, could you please send a screen record of the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Richard,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Fairu,

As we can understand, it’s a plugin confliction issue. It’s not our plugin FoodBook issue.

Please check out the issue by changing the theme that you are using at the moment. Also, deactivate 3rd party plugins to check which plugin conflicts with FoodBook.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Bhargav,

It should do as they described. However, you could contact them to get the confirmation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Fairu,

As we can understand, it’s a plugin confliction issue. It’s not our plugin FoodBook issue.

Please check out the issue by changing the theme that you are using at the moment. Also, deactivate 3rd party plugins to check which plugin conflicts with FoodBook.

Moreover, for location setting, please follow FoodBook Documentation https://themelooks.net/documentation/plugin/foodbook/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Nursin,

We have fixed the issue and updated the plugin on Codecanyon. Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Neranjan,

We have fixed the issue and updated the plugin on Codecanyon. Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Yoann,

As mentioned in the shortcode builder on the admin settings page, you will not able to use all of the shortcodes multiple times on the same page. Some shortcodes will work multiple times on the same page and some shortcodes will not work.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Richard,

Please install and use Classic Editor plugin. WPBakery does not support Guttenburg Editor.

Best Regards,
ThemeLooks Support Team

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