ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 1,156 through 1,170 (of 5,045 total)
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  • in reply to: Default display product page #10445

    Dear Riccardo,

    We are sorry to say that helping with customization based on your specific needs and requirements does not cover the item support.

    Please learn more about the Envato Market (codecanyon) item support policy (item support includes & not includes), here https://codecanyon.net/page/item_support_policy

    If you need a customization service based on your specific needs and requirements then please contact here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Dispaly chil categorie #10442

    Hi,

    The side categories menu already supports the child category. Please check it by creating child categories.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Multibranch section not found #10441

    Dear Mario,

    Please select the option that shows in the screenshot https://prnt.sc/11kiqx4

    Best Regards,
    ThemeLooks Support Team

    in reply to: Broken Settings Page #10440

    Dear Lucas,

    As we can understand it’s a cache issue. Please remove your server, website, plugin, browser, or other caches related to your website to check the issue and let us inform the update.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Disable Hover price table #10439

    Dear AVRIL,

    We are sorry to say that helping with customization based on your needs and requirements does not cover the item support. Moreover, disabling this is not a simple work. It works with some combination of some JS events and CSS too. If you disabled it wrongly then the content will not show. Also, can show error on your website.

    If you are not a developer then you should hire a developer to customize the template based on your needs and requirements.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

    in reply to: Automatic invoice / Order confirmation #10438

    Dear Riccardo,

    We are sorry to say that it does not cover the item support because the issue is not related to our plugin. It’s all about the WooCommerce issue because it’s a WooCommerce default feature. There is no relation with our plugin.

    You can order on our live demo to check the issue.

    As we said before, maybe it’s your server or 3rd party plugin conflicting issue. It can be your used theme issue too.

    Please learn more about the Envato Market (codecanyon) item support policy (item support includes & not includes), here https://codecanyon.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

    in reply to: The contact form “appointment.html” can’t work. #10437

    Dear AVRIL,

    We have updated the template on ThemeForest. Please download and use the updated template.

    ——————————————————————————————-
    Please Backup your theme/style folder and files before applying these updates.
    ——————————————————————————————-
    The best way is to use a compare tool, like https://www.devart.com/codecompare/
    and use it to compare the ‘folders’ (the version you’re using with the new version)
    ——————————————————————————————-
    Updating HTML Templates Requires Manual Work.
    ——————————————————————————————-

    Best Regards,
    ThemeLooks Support Team

    in reply to: FoodBook Theme plugin install error #10436

    Dear Sean,

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Multibranch section not found #10431

    Dear Mario,

    After installation of the Multibranch Addon, please activate the Multibranch Addon license/purchase code to get everything.

    Best Regards,
    ThemeLooks Support Team

    Dear Lucas,

    This topic is not related to your issue. It was Manager Dashboard related, not admin settings related.

    Please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Products without picture #10429

    Dear Mario,

    We are sorry to say that we didn’t understand your issue because the CSS is for list style. Please provide your website URL to review the issue.

    Moreover, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Automatic invoice / Order confirmation #10425

    Dear Riccardo,

    We are unable to understand your issue.

    On our side, everything is working perfectly. Please check out FoodBook live demo and this screenshot https://prnt.sc/11fuogo as a reference.

    Maybe it’s your server or 3rd party plugin conflicting issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: User Guide #10418

    Dear Parchita,

    We already got your topic and replied there.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #10417

    Dear Parchita,

    We have listed this in our plugin update list. We will try to implement this in one of our future updates of the plugin.

    If you are in a hurry based on your needs then you could contact here https://www.themelooks.com/contact/ with your requirements with details to get a quote for the customization service.

    Best Regards,
    ThemeLooks Support Team

    in reply to: FoodBook Theme plugin install error #10416

    Dear Sean,

    The foodbooktheme.zip is not a plugin. It’s a theme that we are providing with the foodbook.zip plugin for FREE to get everything like our demo.

    Please check out the installation steps from FoodBook Documentation https://themelooks.net/documentation/plugin/foodbook/

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,156 through 1,170 (of 5,045 total)