ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 1,531 through 1,545 (of 5,045 total)
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  • in reply to: Time Zone #9585

    Dear Mynor,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this. Hence, we need to check this out on your website.

    Please provide your wp-admin (URL, Username & Password) access and your branch manager and kitchen manager access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9582

    Dear Parchita,

    We have fixed the issue by adding some code in our plugin on your website. Please check the issue and let us inform if it still exists or not?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Variations in card food #9581

    Dear Sebastian,

    We are sorry to say that based on your screenshot it will look this way and it’s normal as a responsive view of table content. It’s a normal way to gets responsive a table with a horizontal scroll bar. You can research this on the internet about this. There is no other solution available.

    Moreover, based on the purpose of the plugin we have changed the status. However, you can change the status from here shown in the screenshot https://prnt.sc/xuoro5

    Best Regards,
    ThemeLooks Support Team

    in reply to: license code. #9577

    Dear Valdemar,

    Item Purchase Code: is the license code.

    Moreover, we have removed the information from your reply for the reason of security.

    Best Regards,
    ThemeLooks Support Team

    in reply to: license code. #9575

    Dear Valdemar,

    Based on the error message it’s all about the OpenSSL issue.

    Moreover, we have double-checked our plugin and licensing system but we didn’t find any issue like this.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Multi-branch add-on #9574

    Hi,

    If you are using the Multi-branch add-on then you don’t need to add a single branch location. Because the single branch location option works for a single branch only, not work for Multi-branch.

    In this case, you need to create branches from FoodBook -> Branches and add the location for each branch from the branch. Please check this out https://themelooks.net/documentation/plugin/foodbook/from-where-you-would-create-branch/

    Best Regards,
    ThemeLooks Support Team

    in reply to: Blog Text – Colors not Changing #9571

    Hi,

    It’s alright. However, we don’t store this type of sensitive data. We asked for it to provide quick support.

    Moreover, sorry for the misunderstanding. Because the Heading and Paragraph colors from the Bizdrone Options only work with section title and section paragraph and you need to change the color of a blog post paragraph from the blog post editor.

    Otherwise, you could use the custom CSS below.

    .post-main-content p, .page--content p {
        color: #777777;
    }

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9570

    Dear Parchita,

    We have added some code in our plugin on your website to fix the issue. Please check the issue on your local time when you find out the issue and let us inform if it still exists or not?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Variations in card food #9569

    Dear Sebastian,

    We are sorry to say that FoodBook only supports global attributes for a variable product, it does not support custom attributes.

    Please check this article https://docs.woocommerce.com/document/variable-product/ to know steps by steps on how to create a variable product using global attributes.

    Moreover, you could use the “Add Features” option https://prnt.sc/u1hic4 of FoodBook.

    Furthermore, there is no mobile application available. However, our plugin is fully responsive on mobile devices. You could browse your website on mobile to manage orders.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Old Order listing filter in Kitche/branch manager page #9566

    Dear Andrea,

    You are absolutely right. It’s a date format issue.

    We have listed this in our plugin update list to fix the issue in our next update of the plugin.

    At this moment please use this date format http://prntscr.com/xpj4cw to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Animations Glitch on iPhone (Safari) #9564

    Hi,

    Could you please provide some screenshots with the page reference where you found those issues?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Old Order listing filter in Kitche/branch manager page #9558

    Dear Andrea,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Please provide your wp-admin (URL, Username & Password) access and your branch manager and kitchen manager access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9556

    Dear Parchita,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Please provide your wp-admin (URL, Username & Password) access and your branch manager and kitchen manager access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Old Order listing filter in Kitche/branch manager page #9555

    Dear Andrea,

    We are investigating the issues. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Animations Glitch on iPhone (Safari) #9554

    Hi,

    We have listed this in our theme update list to fix the issue in our next update of the theme. You will get notified via email when the theme update will available to download.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,531 through 1,545 (of 5,045 total)