[ThemeLooks Support Team]

Dear Pontus,

Could you please provide your website URL to check the “layout is not looking good” issue?

Moreover, there is no pre-built option to have 2 column list view.

If you are looking for some customization then you could contact here https://www.themelooks.com/contact/ to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parinda,

We didn’t get any login information.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parinda,

You could provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

However, before we check your website we need to know, did you installed any 3rd party plugin or update/changed anything on your website before raised the issue?

Why the pricing table filter suddenly got vanished?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parchita,

We need to check this out on your website.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Valerie,

We are sorry to say that we provided support for the Dokan Lite plugin and “Reviews” is a feature of Dokan Pro.

If you want to make compatible Dokan Pro with Karton then you need to customize the theme with your own or you need to hire someone else.

Also, you could hire our developers by contacting there https://www.themelooks.com/contact/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alisa,

We are investigating the issue. Please wait with patience for our further response.

Moreover, please extend your support period to get further assistance. Because your FREE support period was expired on 03/11/2020

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parchita,

We are sorry for the late reply.

1. It’s not an issue because the orders show in the dashboard based on the present day, not yesterday. If you want to see yesterday’s orders or pre-orders then you need to filter. In this case, check the orders on our plugin dashboard to understand it’s a pre-order or not, please don’t check it on WooCommerce orders. Otherwise, you will get confused as it’s a pre-order or today’s order.

2. We will investigate the issue. If there needs any fixing then we will update our plugin.

3. We are working on it. It will release in the next update of the plugin.

4. If your store was closed then your customer can order for the next day. It’s called pre-order. In this case, check the orders on our plugin dashboard to understand it’s a pre-order or not, please don’t check it on WooCommerce orders. Otherwise, you will get confused as it’s a pre-order or today’s order.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Beek,

It’s a phpBB style update issue. We will update the ForumUS ASAP to make it compatible with phpBB 3.3.3.

You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alisa,

Please let us know your hosting server PHP version, your WordPress version, and the plugin version that you are using. Also, describe to us if recently you changed/update anything on your website after then the issue raised.

Moreover, please extend your support period to get further assistance. Your FREE support period was expired.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sheeraz,

We are sorry to say that there is no online documentation available for this product. Documentation included in the documentation (folder).

Please find out it in your download files.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sheeraz,

We are sorry to say that it happened because you didn’t Setting up the VOIP Pricing Calculator and VPNSF plugins before importing the demo data.

Please follow the steps below to fix the issue.

1. Please make sure you have the latest version of WordPress and update your hosting server PHP version to a minimum of 7.3 or newer. ***recommended***
2. Reinstall a new WordPress with a new database or install and use wp reset plugin to reset your WordPress database
3. Then install the theme (follow the steps from the documentation)
4. Then install all of the required plugins (follow the steps from the documentation)
5. Then active all of the installed plugins (follow the steps from the documentation)
6. Most important, Setting up the VOIP Pricing Calculator and VPNSF plugins.
7. Activate your purchase key/license
8. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear emilian,

In this case, please go to the plugin and customize the codes, CSS, etc. based on your needs.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear emilian,

We are sorry to say that FoodBook is a complete online ordering, order management, and delivery system (Plugin for WordPress/Woocommerce). Hence, it’s not possible to remove all action about the frontend and use FooBook only for admins, branch managers, kitchen, etc. Because everything is connected with the frontend. Without the frontend, nothing will work.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mynor,

It was your time zone settings issue. You have selected a different time zone on FoodBook settings than the WordPress setting. However, the time zone should be the same in both settings.

We have fixed the issue for you. Please check the issue and let us inform if it still exists or not?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear gabriel,

As we can see you have uploaded only .ttf file. In this issue, you need to upload all of the file formats .woff .ttf .eot of a font. Because web does not recognize .ttf format only. You need to upload all of the supported formats of the font to get recognize it on the web.

Best Regards,
ThemeLooks Support Team

[Author]

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