[ThemeLooks Support Team]

Hi,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear gabriel,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parchita,

We are investigating the issues. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jose,

If your website is in maintenance mode then please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are trying our best.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Thanks for your suggestion. We already listed your requested feature and planned to add it in the next update of the plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Naveed,

If you are looking for a custom feature based on your needs then please contact here https://www.themelooks.com/contact/ with your requirements with details to get a quote for the customization service.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jean,

We are sorry for the late reply.

Moreover, we are unable to understand the issue. Could you please explain in more detail with some screenshots to understand the issue clearly?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jean,

We are sorry for the late reply.

Moreover, we are unable to understand the issue. Could you please explain in more detail with some screenshots to understand the issue clearly?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that the feature “Extras” only work with FoodBook. It will not work with the default Woocommerce pages. Because FoodBook is an individual plugin that has its own purpose of use.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Sorry for the inconvenience.

Please upload your video somewhere and provide us the link to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Rafael,

Sorry for the late reply.

We have reset your purchase key. Now you will able to reuse it.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that maybe you missed these settings https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/ That’s why the API does not work.

Moreover, thanks for your suggestion. We already working with the multi zipcode feature and some other features. Also, we have listed your suggestion in our plugin update list to add some new features in the next update of the plugin.

Please wait with patience for the next update of the plugin. You will get notified via email when the plugin update will available to download.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We have listed this in our theme update list. Please wait with patience for the next update of the theme.

You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear ricky,

1. the client location cannot show correctly in backend. Visitors from Hongkong will show their IP and location correctly in frontend, but not show such detail in backend, almost counted as from USA only.
– We have listed this in our script update list to check and fix the issue in our next update of the script.

2. The color and font size possible changed manually? which page should I edit?
– In this case, you need to write and add your own CSS, you don’t need to edit any page.

3. possible install FB pixel?
– We are sorry to say that we didn’t try to install FB pixel. You could try to do it yourself based on your needs.

4. possible make multi language page? or an extra license is needed?
– You need to buy another license.

Best Regards,
ThemeLooks Support Team

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