ThemeLooks Support Team

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Viewing 15 posts - 1,801 through 1,815 (of 5,045 total)
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  • in reply to: CVIT – About section #8924

    Dear Cristina,

    We have resolved it for you.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Product variations don’t work #8922

    Dear Hamza,

    We have reviewed the issue. It was all about your Variable Product setting issue.

    Please check out the Woocommerce Documentation to learn more about How Variable Product works and how to set up a Variable Product? https://docs.woocommerce.com/document/variable-product/

    Best Regards,
    ThemeLooks Support Team

    in reply to: CVIT – About section #8921

    Dear Cristina,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: CVIT – About section #8919

    Dear Cristina,

    If you are not using Classic Editor then please install the Classic Editor plugin.

    After then follow the steps from this screenshot http://prntscr.com/vbo3f6 to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Key Customisation questions #8917

    Dear Akeem,

    – Cart and account icon is oversized once clicked on and the pop up bar shows up from the right hand side of the screen
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – Search widget on the Karton Header builder displays an X next to it and sometimes disappears at random.
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – The wish list/compare icon also disappears on the product pages
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – Wishlist icon appears and doesn’t appear on shop page for certain products
    Ans.: Please provide a screenshot of the issue and your website URL (Specific URL where we can see the issue) to review to assist.

    – Reduce the padding on the breadcrumbs
    Ans.: Please use the custom CSS below.

    .page-title-wrap {
        padding: 45px 0;
    }

    – Theme color scheme not working properly with buttons. (Entire button is covered based off the color scheme selected including transparent which makes the buttons invisible)
    Ans.: Every button and other elements have their own color editing options. That’s why The theme color will not work on all elements. You need to edit those from their options.

    – Filter by price widget not showing on the filter list
    Ans.: Please add the widget from the Appearance -> Widget

    – How to change Tajawal font for woocommerce areas
    Ans.: You will get the option to change the font Karton Oprions -> General

    Best Regards,
    ThemeLooks Support Team

    in reply to: WhatsIPs | IP Address Lookup PHP Script #8915

    Dear Alex,

    Please provide your Admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: inprint and data privacy statement #8913

    Dear Der,

    In this case, you could create your custom section using the Flat Content Section where you will able to use your own markup.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Https and security on the webside #8912

    Dear Der,

    This means you are still using some of our demo images that are still getting our demo site URL. In this issue, just reselect the images from your WordPress media or use your own image where the images were used to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Product variations don’t work #8911

    Dear Hamza,

    We didn’t get any access to the reference to this support topic.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: REDUX PLUGIN #8910

    Dear Der,

    We recommended using the Classic Editor plugin https://prnt.sc/vajfeg Without Classic Editor the Drag & Drop and remove section will not work.

    Moreover, without Redux the CVIT Option will not work.

    So, you have to keep both plugins installed and activated.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SSL Page Links broken #8906

    Dear Abdul,

    The template has been updated. Please download and use the updated template.

    Changelog included in the documentation\changelog folder.

    Best Regards,
    ThemeLooks Support Team

    in reply to: REDUX PLUGIN #8904

    Dear Der,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Plugins #8903

    Dear CHOUAIB,

    We are sorry to say that there is no relation to the issue with our theme or plugins.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Product Extras #8895

    Dear Roberto,

    We are sorry to say that there is no pre-built option to do that.

    Best Regards,
    ThemeLooks Support Team

    in reply to: social links #8894

    Dear Der,

    We have reviewed your website. It’s all about your link issue. Our theme does not add anything. You could check this out by browsing the link directly.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,801 through 1,815 (of 5,045 total)