ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 1,951 through 1,965 (of 5,045 total)
  • Author
    Posts
  • in reply to: woolea licensing #8511

    Dear federico,

    Please let us know have you installed the theme required plugins like Woolea Core plugin?

    If not please install the Woolea Core plugin to get the option.

    Please note: You need to install and activate all of the theme required plugins to get everthing working.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Price and quantity is not correct #8505

    Dear Maxime,

    If you installed it yesterday then there has no new version.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Price and quantity is not correct #8503

    Dear Maxime,

    You will find out the updated version here https://codecanyon.net/downloads

    Best Regards,
    ThemeLooks Support Team

    in reply to: Import Demo Data Error 404 #8501

    Dear Armando,

    It a server requirements mainly it’s Memory Limit and Maximum Upload File Size issue. Please check out this article https://www.themelooks.org/documentation/exopress/2019/02/05/system-status/ and update your server status to import the demo data successfully.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Price and quantity is not correct #8500

    Hello,

    1) Our plugin works based on Woocommerce and based on Woocommerce, the total price of the quantity will show in the cart. In product details, it only shows unite price based on the Woocommerce system.

    2) The issue has been fixed in the latest update v2.0.0. Please download and use the updated plugin to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: JSON error is printed at domains link #8491

    Hi Abdul,

    We have found out that you have customized the form and the issue raised for the reason of your customization. Maybe there was something wrong in your customization. Please check the ussue by using the form that has with our template.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Domain Search Box #8489

    Hi Jon,

    Please extend your support period to get assistance on your inquiry, because your FREE support period was expired on 2020-04-16

    Best Regards,
    ThemeLooks Support Team

    in reply to: JSON error is printed at domains link #8488

    Hi Abdul,

    We have seen that there is no action URL for your domain search form. Please check out the screenshot as a reference https://prnt.sc/ujwiwe

    Please update your domain search action URL by following the steps below to get working the domain search form.

    – Open ‘.html’ file. (For Example: ‘index.html’)
    – Find the comment Offer Form Start
    – Update the action URL https://prnt.sc/ujwiwe
    – This URL https://nomadhosting.net/dashboard/domainchecker.php will be your domain search action URL.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem with updating #8487

    Hi Voja,

    Could you let us know the version that you are using and that you want to update?

    Moreover, please extend your support period to get assistance on your inquiry, because your FREE support period was expired on 2017-10-21

    Best Regards,
    ThemeLooks Support Team

    in reply to: Notification are working? #8481

    Hi Juan,

    There is no setting for notification. It works automatically when a new order placed. Please make sure you have new orders to get the notification.

    If you don’t get the notification for new orders then there is something wrong on your side. It can be a plugin confliction issue.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best regards,
    ThemeLooks Support Team

    in reply to: WHMCS Theme Error #8479

    Hi Bahaa,

    Sorry for the inconvenience.

    Please let us know your WHMCS system version and the template version that you are using. Also, please provide your WHMCS URL to review the issue.

    Moreover, please extend your support period to get assistance on your inquiry, because your FREE support period was expired on 2020-04-07

    Best Regards,
    ThemeLooks Support Team

    in reply to: Urgent – WPBakery Page Builder updates license #8477

    Hi Cuong,

    We can guess that it’s your server or other issues, not our theme issue. You can search in this support forum as a reference, you will not find out any support topic related to your issue where we have more than 70 WordPress themes and 4000 plus theme users.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Delivery time one by one order #8475

    Dear Juan,

    We are sorry to say that there are no pre-built options like that. The FoodBook works like the same that has in the live demo.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Give radio button in product features #8474

    Hi Hussain,

    We are sorry to say that we are unable to undersatnd the issue.

    Could you please explain with details with some screenshots?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Service content element not work icon #8471

    Hi,

    The issue has been fixed on 29 November 2018 – Version 1.8

    However, please provide your website URL to review the issue.

    Moreover, please extend your support period to get assistance on your inquiry, because your FREE support period was expired on 2019-01-03

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,951 through 1,965 (of 5,045 total)