ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 2,056 through 2,070 (of 5,045 total)
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  • in reply to: Installation #8244

    Hi Enajuke,

    Maybe you have uploaded the HTML template in the template folder. Please upload the template that has in the \ecohosting_main_files_v3.3\whmcs-templates\whmcs_v7.10.0 (folder)

    Moreover, please post your own topic with details with some screenshot of your issues including your website URL in the exact/right/correct forum that item you have bought. Please create your own topic without post a reply in someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Modify language and modify url. #8242

    Hi Sergi,

    Sorry for the inconvenience.

    We have listed this in our theme update list to investigate and fix the issue in our next update of the theme. You will get notified via email when the update will available to download.

    Best Regards,
    ThemeLooks Support Team

    Hi Magdalena,

    Please provide a screenshot of the issue (which fade-in background).

    Best Regards,
    ThemeLooks Support Team

    in reply to: WPBakery problem! #8240

    Hi Gian,

    Please download (from ThemeForest) and use the updated theme and plugins to fix the issue.

    Moreover, please extend your support period to get further assistance on your inquiry, because your FREE support period was expired on 2019-10-17

    Best Regards,
    ThemeLooks Support Team

    Hi Magdalena,

    We have revoked the installation for you.

    Best Regards,
    ThemeLooks Support Team

    in reply to: html lang tag #8234

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    Hi Magdalena,

    Thanks for reaching out.

    There has a button to deactivate the license on your existing installation. You will able to deactivate it with your own from Bluishost Licencing.

    To activate the theme on a new domain/sub-domain/directory/sub-directory, please deactivate the purchase key/license from the existing domain/sub-domain/directory/sub-directory where it installed now.

    If you are unable to do it with your own for the reason of deletion of the installation then confirm us to revoke the installation for you.

    Best Regards,
    ThemeLooks Support Team

    in reply to: html lang tag #8230

    Hi Borussia,

    Please check out the file source below.
    resources/views/frontend/layout/main.blade.php

    Best Regards,
    ThemeLooks Support Team

    in reply to: Import Demo Data issue #8227

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Services Page Edit #8225

    Hi Emrah,

    Please check out the documentation of the VOIFone Theme here https://www.themelooks.org/documentation/voiphone/

    Moreover, watch this video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbpAbpH8H9BaDuyWpgcWDlUG to customize the theme properly in the proper way.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Import Demo Data issue #8222

    We are sorry to say that there is no other way and you don’t need to change your hosting company. Just ask them to add the feature to your cPanel.

    Best Regards,
    ThemeLooks Support Team

    Hi There,

    We have reset your previous installation for your purchase code. Please continue the installation process with your purchase code.

    Best Regards,
    ThemeLooks Support Team

    in reply to: 404 error after registration #8218

    Hi There,

    We are sorry for the inconvenience.

    We found out the issue. We have fixed the issue and updated the script on CodeCanyon. Please download the script again for a fresh installation and create a new database to install the script to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    Hi There,

    We are sorry for the inconvenience.

    We found out the issue. We have fixed the issue and updated the script on CodeCanyon. Please download the script again for a fresh installation and create a new database to install the script to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: 404 error after registration #8214

    Hi There,

    Please provide a screenshot of the issue.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 2,056 through 2,070 (of 5,045 total)