[ThemeLooks Support Team]

Hi Alek,

We have double checked everything and there is no issue like that you have described and everything is working fine.

Please checkout the screenshot below as reference.

“Search Results” when user logged out:
http://prntscr.com/gjapli

“Search Results” when user logged in:
http://prntscr.com/gjaqna

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Roberto,

Sorry for the inconvenience.

Mainly, our template is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer and color based on our HTML template.

In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

===============================================================
Well Sorted Documentation included in “documentation” (folder).
===============================================================

================================================================================
WHMCS Template included in “WHMCS” (folder) with installation instruction “readme.txt”
================================================================================

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the “Step By Step Guide to Migrating Your WordPress Website To A New Web Host” http://www.wpexplorer.com/migrating-wordpress-website/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

If you could do it in a proper way, then there will not rise any problem.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

First of all, we have not found any image issue on the pages that you have listed. Please remove your browser and server cache and recheck the image issue.

2nd, please use below CSS to the css/custom.css file to fix the sentences color issue of email-services page.

.additional-options .option label {
    color: #fff;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps below to make the main menu fixed instead of the WHMCS menu.

1. Login your cpanel
2. Go to templates > EcoHostingWP > js folder
3. edit main.js
3.1. Find the comment FIXED MENU & replace with the following code: ( Screenshot: http://prntscr.com/ghn1p2 )
##. Step 1 Code: https://pastebin.com/Lhv6FCq4

3.2. Find the comment ON SCROLL & replace with the following code: ( Screenshot: http://prntscr.com/ghn205 )
##. Step 2 Code: https://pastebin.com/RpEncXGS

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

We are really sorry to say that, we didn’t find any issue like you told.

Please send us some screenshot of your issues. Also, send us the URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Maria,

Please follow the steps below.

1. Edit the Home page
2. Follow the steps from the screenshot http://prntscr.com/gh7wiv
3. Follow the steps from the screenshot http://prntscr.com/gh7wug

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps below to disable/remove the Tawk.to live chat.

– Open main.js file from js folder
– Then find/search for the comment Live Chat Widget
– Comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nitin,

Please follow the steps below.

1. First remove the code from main.js as shown in screenshot. (Screenshot: http://prntscr.com/gh7tp0 )

2. Then you can safely remove tubuler plugin from .html files as shown in screenshot. (Screenshot: http://prntscr.com/gh7ucm )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Bikrom,

In this issue, you could follow the steps below.

1. Open the style.css file
2. Find the color code #202736 and replace with your desire color code

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

We need some more time to provide the next update of the theme. That’s why, we have fixed the issue on your website only for you via the FTP access that you have provided us before. You could check the update on your website MarketConnect pages.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We are really sorry to say that, there was a problem with responsive/mobile menu. When someone clicks on the drop down the top main one, then the drop down menu does not open in the mobile/small devices.

That’s why, we have removed the option to give link to the drop down the top main one on our last update.

Thanks for the understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Julius,

First of all, the VPS slider will not show until you upload the template in an online hosting server. This is because, it’s loading via a server side script.

If you want to review the template in a local PC (offline), then you need to use a local server like Wamp or xampp.

By the way, we are on a vacation and unable to responding to support questions till September 6, 2017

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

You need to install/upload the HTML template in public_html and need to install/upload the WHMCS template in the to your WHMCS Folder (where you have installed your WHMCS system) /templates folder.

Please follow the steps from the documentation (that we have provided with the main_files) to install the HTML template and follow the steps from the readme.txt to install the WHMCS template.

===============================================================
Well Sorted Documentation included in “documentation” (folder).
===============================================================

================================================================================
WHMCS Template included in “WHMCS” (folder) with installation instruction “readme.txt”
================================================================================

By the way, we are on a vacation and unable to responding to support questions till September 6, 2017

Best Regards,
ThemeLooks Support Team

[Author]

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