[ThemeLooks Support Team]

Please follow the steps from the documentation -> CUSTOMIZATION (that we have provided with the main_files) to edit/update the VPS plans content.

Moreover, you could follow the steps below.

– Open json/vps-plans.json file
– Update the plans values

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Julius,

The VPS plan selector always start from 2nd plan instead of the first plan on the first loading, because we have shown the 2nd plan as popular plan.

However, if you want to show the 1st plan on the first loading, then follow the steps below.

1. Open main.js in a editor
2. Find the comment VPS PRICING AREA
3. Change the value 1 to 0 as shown in the screenshot > http://prntscr.com/eim7ac

Moreover, please follow the steps from the provided documentation (FAQ) to edit/update the VPS plans content.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sonia,

Sorry for the inconvenience.

Please provide us your website URL to review the issue to fix.

By the way, we have double checked everything and there is no issue with our template’s contact form. You could check out again our template live demo and check out the contact form.

Please Note: If you are checking the contact form in a local computer without uploading the template in an online hosting server, then the contact form will not work. This is because, the contact form work with a server side script called “PHPMailer”.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Max,

First of all, there is no issue in our style like your one.

Maybe, you have customized the style in a wrong way. That’s why, the issue raised.

In this issue, we will suggest you that reinstall the style to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

Sorry for the inconvenience.

Could you please explain us with details, what do you mean “it looks nothing like the demo”?

By the way, mainly, our template is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer and color based on our HTML template.

In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

======================================================================================
WHMCS Template included in “WHMCS” (folder) with installation instruction “readme.txt”
======================================================================================

===============================================================
Well Sorted Documentation included in “documentation” (folder).
===============================================================

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dipesh,

We already fixed the issue based on your previous request and this is a different issue.

By the way, this is not a problem at all. It’s a default list style of our theme. However, we have listed this in our theme update list. We will try to update the default list style in the next update of the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Max,

Please provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Maryam,

Please provide us your website URL to review the issue to fix.

By the way, our template is fully responsive. You could check out again our live demo as reference.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes.

Thanks for understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Maybe, it’s your server or browser cache issue. In this issue, you could clear your server and browser cache to check the changes.

By the way, it was a tested solution. However, if the solution is not working for you, then you could contact with OWL CAROUSEL for a solution or review their docs, here https://owlcarousel2.github.io/OwlCarousel2/docs/started-welcome.html

This is because, it’s a 3rd party plugin that we have used in our template. So, if the extra features of the plugin are not working, then there is nothing in our hands to help. In this issue, only the author of the plugin can provide you a solution.

Thanks for understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alexander,

Thanks to inform us about the issue.

We have listed the issue in our template update list. We will fix the issue in our next update of the template.

Please wait with patience for the next update of the template. You will get notified when the template will update on Themeforest.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps below to adjust the slider speed.

1. Open main.js file from js folder
2. Find the comment OWL CAROUSEL
3. Check out the screenshot for next steps http://prntscr.com/g9gk43

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

We found out the issue. We will fix the issue ASAP and will provide an update of the theme on themeforest.

Please wait with patience for the next update of the theme. You will get notified when the theme will be updated on themeforest.

Best Regards,
ThemeLooks Support Team

• This reply was modified 8 years, 4 months ago by ThemeLooks Support Team.

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