[ThemeLooks Support Team]

Dear Mario,

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Richard,

We have contacted Wpbakery Plugin support, they told us that problem is caused by the 6.x version of the WPBakery https://prnt.sc/14vriky

Please wait with patience for the next update of the theme. You will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Zahid,

If you are looking for an installation service then Please send a message using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jeremy,

Thanks for informing us of the issues. We will investigate both issues. If needed we will fix our plugin ASAP and provide an update on Envato Market (Codecanyon) then you will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We found an issue with the shortcode that you have used. Please check out the screenshots below as a reference.
http://prntscr.com/14ttaxt
http://prntscr.com/14tte24

If you want to show All category then remove the category from the shortcode.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Zahid,

It’s all about the installation environment setup issue.

As we said before “If you have no idea about how to use a vuejs template then you need to hire someone else to do everything for you.” You may need an expert vuejs developer.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please provide your website URL to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Zahid,

You could follow steps 1 & 2 in your local computer environment.

3. Upload the dist/ folder’s files to your cPanel

Please Note: If you have no idea about how to use a vuejs template then you need to hire someone else to do everything for you.

Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Zahid,

1. Please follow the steps from Installation to Generate static project from the provided documentation. Well Sorted Documentation included in “Documentation” (folder).

2. After completing the Generate static project steps, the Generated project will create a dist/ folder & files and all files will be stored in the dist/ directory.

3. Upload the dist/ folder’s files to your cPanel

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Bruce,

There is an option to activate the theme on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it installed now.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sanjeeve,

We are trying to release the update within this week. Please wait with patience for the update. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear dyonatan,

We are sorry to say that it’s not our plugin issue or the issue is not related to our plugin. It’s all about the WooCommerce payment and shipping settings issue. Please set up the WooCommerce payment and shipping settings properly to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Khir,

We added the option for disabling the function of today’s delivery/pickup on 26 May 2021 – Version 3.9.7. Please check out these screenshot as a reference https://prnt.sc/14beivr & https://prnt.sc/14beycd

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sergio,

Did you deactivate the license before installing the script on the new domain?

Moreover, it can be your hosting server permission issue. That’s why you are getting the network connection error.

Please check out the hosting server issues listed below and contact your hosting provider to fix the network connection issue.

Problem 01: proc_open is not available on php installation
https://prnt.sc/10l750z

Problem 02: Cannot connect API using port 80
https://prnt.sc/10l75bl

After then, please follow the installation steps from our provided documentation.

Best Regards,
ThemeLooks Support Team

[Author]

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