ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 1,021 through 1,035 (of 5,045 total)
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  • in reply to: doubts #10806

    Dear dyonatan,

    We are sorry to say that we are unable to understand your issue.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problems with thumbnails cart #10805

    Dear Mario,

    We didn’t find anything in your provided link.

    Please provide your website URL to review the issue to assist.

    Best Regards,
    ThemeLooks Support Team

    Hi,

    Please watch this video tutorial https://www.youtube.com/watch?v=WihLpSkLQdA&list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ&index=2

    Best Regards,
    ThemeLooks Support Team

    in reply to: malicious software #10798

    Dear mark,

    We have reviewed your website and found this https://prnt.sc/13xvutk all images still getting our theme demo URL.

    As we said before “if you still using our theme demo images and didn’t replace them with your own images or didn’t update the Images links.”

    Please update the image link by reselecting the images from your WordPress Admin or you could try to use this plugin https://wordpress.org/plugins/better-search-replace/ to update the URLs.

    Best Regards,
    ThemeLooks Support Team

    in reply to: malicious software #10796

    Dear mark,

    There are no embedded advertisements in the theme. Our theme demo link can be found on your website if you still using our theme demo images and didn’t replace them with your own images or didn’t update the Images links.

    Please provide your website URL to review the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Multi-branch add-on #10788

    Dear Sanjeeve,

    We already made some features like
    1. Delivery Availability Checker (Popup) for selecting a branch from the popup when visiting the website
    2. Send an order from a branch to another branch to handle this situation.

    Also, we have a plan to add an option in our next update of the plugin to make the popup required for selecting a branch when visiting the website. Then a customer must have to select a branch to close the popup then the customer only sees the products of that branch he/she selected.

    If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your full requirements with details to get a quote.

    Moreover, Please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Conflict with my Theme, about cannot get user location #10784

    Hi,

    It’s just a CSS confliction issue. Your theme overrides our plugin CSS. A custom CSS can fix the issue for you.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to provide you the custom CSS.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Hello KeyMaster I need some help #10781

    Dear Spiro,

    Source file included for editing the CSS using Sass. It’s all about the Sass source files. If you know how to use Sass then you will able to edit the Source files to edit CSS using Sass. Otherwise, you could use and edit the included CSS files, there will not be any problem.

    Moreover, it’s just a static HTML template. So, it will not work with WordPress directly without converting the template to a WordPress theme. We just show the blogs, search, and pagination for the demonstration purpose of how those will look like to provide a complete design package/concept to match the template if someone wants to make the template to a dynamic website using any programming language.

    In this case, you could hire our team or someone else to convert the template to a WordPress theme to dynamic those the blogs, search, pagination, and everything.

    Furthermore, please find out the button CSS in the style.css for both (html template and whmcs template as well) file and replace the color code from there based on your needs and requirements.

    Please Note: Helping with customization of the item does not cover the item support.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    If you are looking for a customization service based on your specific needs then Please send a message using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    in reply to: how to change page url #10780

    Dear Om,

    (bluishost_services) URL can’t be changed because it’s an Archive page URL coming from raw coding. You need to change your service page permalink to get rid of the issue. You can’t keep your service page permalink services. You could change it to our-services or service or something else instead of services to get rid of the issue. If you keep your service page permalink services then it will redirect you to the (bluishost_services) Archive page.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Multi-branch add-on #10777

    Hi,

    We are sorry to say that there is no pre-built option for doing this.

    If you are looking for a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your full requirements with details to get a quote.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Logo Text – Appearance Issue #10776

    Dear Gareth,

    Sorry for the late reply.

    Please use CVIT Options instead of Appearance -> Customize to change the logo text and other options included in the CVIT Options.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Quntity Number Not Display for Desktop Screen Only #10775

    Dear Eman,

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Elementor and Redux #10770

    Dear Om,

    This is a forum of our item FoodBook. It’s not a related forum to that item you have bought.

    You have a customer of our item Bluishost. So, please post your topic with details about your issues in the exact/right/correct forum that item you have bought. Please go to this link https://www.themelooks.com/support/forums/forum/bluishost/wordpress-theme/ and scroll down to post your topic to get assistance on your query.

    Moreover, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    Dear Spiro,

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Time to deliver #10768

    Dear Mario,

    Sorry for the late reply.

    Moreover, we are sorry to say that there have no pre-built option or addon for adding manual time.

    However, we added a new option in the FoodBook v3.9.7 to add a note about the time slot to aware your customer. Please check out the screenshots below as a reference.
    https://prnt.sc/13h1p33
    https://prnt.sc/13h1w1f

    It will help you to get rid of that situation.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,021 through 1,035 (of 5,045 total)