[ThemeLooks Support Team]

Dear Dai,

We have reset your Purchase Key. Now you will able to reuse it again.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Dai,

Please check out the new server requirements to install the script.

If your server meets all of the server requirements but still showing the Error then please provide your Cpanel (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Could you please explain with details with some screenshots about the issue?

Moreover, please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please read this carefully to understand.

A license is for only using one active domain or sub-domain or directory or sub-directory. There is no way to activate a license twice at a time. To activate the theme on a new domain or sub-domain or directory or sub-directory, you need to deactivate the license from the existing domain or sub-domain or directory or sub-directory where it installed now OR you could buy another license to use the theme separately (for testing purpose or anything else) in a separate domain or sub-domain or directory or sub-directory.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

For your kind information, a purchase code/license is for only using one active domain/sub-domain/directory/sub-directory. To activate the theme on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it installed now or you could buy another license to use the theme separately in a separate domain/sub-domain/directory/sub-directory.

Hence, you need to activate the license to get working everything.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We have reviewed your website and seen you have not updated the Ecohosting Core plugin. Please follow the steps below to update the core plugin to get rid of the issue.

1. Deactivate and delete the Ecohosting Core plugin.
2. Install and activate the Ecohosting Core plugin again from Appearance -> Install Plugins

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Your website is not loading. Please check out the screenshot as a reference https://prnt.sc/wctwio

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We didn’t find any wp-admin (URL, Username & Password) access.

Please provide your website wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear toneee,

We are sorry to make you confused.

FoodBook is an individual plugin that works with Woocommerce. That means if you want to use FoodBook you need to have WooCommerce. It doesn’t mean all of the WooCommerce features will work with FoodBook OR all of the FoodBook features you will get in the WooCommerce. FoodBook FoodBook frontend design/view is all about those that you can see in the FoodBook live demo.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear toneee,

We are sorry to say that it’s not an issue that needs to be correct. Because FoodBook is an individual plugin that has its own style and it’s not comparable with Woocommerce.

If you want something different or new features then you could hire our developers by contacting here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear toneee,

You could use the below CSS to hide the floating cart on mobile.

@media only screen and (max-width: 991px) {
    .fb_cart_count_btn, .fb_cart_count {
        display: none;
    }
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Manny,

We are talking about this checkbox https://prnt.sc/wc7zdu

Moreover, please carefully read and try to understand our previous reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Ilenia,

The primary causes for a slow WordPress website are Web Hosting, WordPress Configuration, Page Size, Bad Plugins, etc.

You could read this article about “The Ultimate Guide to Boost WordPress Speed & Performance” https://www.wpbeginner.com/wordpress-performance-speed/

Best Regards,
ThemeLooks Support Team

[Author]

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