Dear Vince,
We are sorry for the delay. Actually, we were in a trouble of some technical issues. That’s why we can’t reply. Please contact Envato Market Help to get a refund.
Best Regards,
ThemeLooks Support Team
Dear Emrah,
Please provide your website access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.
Best Regards,
ThemeLooks Support Team
Dear Marlon,
Could you please provide a screenshot of the issue and indicate the text that you mentioned by “Here all texts are not correct and it does not look like the example.”?
Best Regards,
ThemeLooks Support Team
No, you don’t need to perform any other action.
Best Regards,
ThemeLooks Support Team
Dear K.M.,
We have fixed the issue and updated the theme on Themeforest. Please download and use the updated theme to get rid of the issue.
Best Regards,
ThemeLooks Support Team
Dear K.M.,
Thanks for confirming with us. We are investigating the issue. Please wait with patience for our further response.
Best Regards,
ThemeLooks Support Team
Dear K.M.,
The latest version of the Ordomain Core plugin is v1.4 that included in the theme version 3.3. You will find out the plugin here ordomain\inc\ord_framework\plugins folder.
Or you could follow the steps below to install the updated plugin that included with the theme.
1. Deactivate and remove the Ordomain Core plugin
2. Go to Appearance -> Install Plugins to install and activate the latest version of the Ordomain Core plugin
Best Regards,
ThemeLooks Support Team
Dear K.M.,
We have seen that you didn’t update the Ordomain Core plugin. Please update the Ordomain Core plugin.
Best Regards,
ThemeLooks Support Team
Dear Emrah,
Could you please explain what steps you have followed before when you set the price? and why you are unable to edit the price now?
Best Regards,
ThemeLooks Support Team
Dear Dennis,
1. We have listed this in our plugin update list to add the quantity in the order in our next update of the plugin.
2. In this case, you need to select Pickup Only from the FoodBook Settings to disable delivery https://prnt.sc/vn9tvz
3. We have listed this in our plugin update list to fix the spelling in our next update of the plugin.
Best Regards,
ThemeLooks Support Team
Dear Emrah,
Could you please explain with details about the issue with some screenshots?
Best Regards,
ThemeLooks Support Team
Dear Emrah,
We have removed your website and server access from your reply. Because this is a public forum for our customers and it can break your website security.
Moreover, we have updated the theme and plugins to check the issue and we have seen that it’s changed the design. After then we realize we have no header and footer style in our theme that shows in your screenshot. That means you have edited the theme code to customize the header. Hence, it’s normal that when you update the theme and core plugin the design will be lost if you edit the theme or plugin code. In this case, you need to keep a backup of the edited file and replace the file update the update.
If you have no backup of those files then please contact your server provider to restore.
After you restore your old files, please provide your website access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.
Furthermore, please let us know which files are you edited?
Best Regards,
ThemeLooks Support Team
Dear Dennis,
We have reviewed your website and didn’t find any issue you described. You could check your product called “Fish and Chips – Small”. We have added 9 groups to that product.
Best Regards,
ThemeLooks Support Team
Dear Emrah,
If you bought the Pricex plugin from Codecanyon then please download and use the updated plugin.
Best Regards,
ThemeLooks Support Team
Dear Emrah,
Please download and use the updated theme and plugins.
You need to remove and reinstall the “voifone” Theme, and “Voifone Core” and “WPBakery Page Builder” Plugins to get the last updates.
Best Regards,
ThemeLooks Support Team