[ThemeLooks Support Team]

Dear Majdy,

Could you please let us know does your server fulfills all of the server requirements?

If yes, please provide your cPanel (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mert,

– The Icons on “Add to Cart” and “Checkout-Button” are yellow. I have never set this color.
— Those are image icons. So, it’s not changeable by changing color. You could change it with your own icon from the FoodBook Settings.

– Product images are different sizes.
— If you want to show same size image then you need to upload same size image.

– Default Sort is false (I need Alphabetical)
— We are sorry to say that there is no pre-built sorting option for Alphabetical. If you need it you can hire our developers for the customization service.

– If you choose a variation on a product the price is bugging (Large prices)
— Please update the plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marian,

Please update download and use the updated script to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Matteo,

We are sorry to say that this plugin support single category only and there is no option to exclude a category.

If you need customization service based on your needs and requirements then you could contact here https://www.themelooks.com/contact/ to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We have carefully reviewed the issue. There is no issue with our theme. You could check out our live demo as a reference. It looks like you have added some extra fields there. That’s why it looks like your provided screenshots. In this case, you need to write some custom CSS based on your needs for those extra fields to fix the style.

Please provide your website URL to review the issue to provide a solution. If your website still in under-construction then please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Peter,

Please update the theme and required plugin to get rid of the issue.

You need to remove and reinstall the Hoskia Theme, Hoskia Core and WPBakery Page Builder Plugin to get the latest update.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Erik,

Please provide your ACP (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Femi,

Please check out our live demo. If you find everything looks the same on our demo that you have mentioned then it’s not an issue of our plugin.

However, you could provide a screenshot of the issue and your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry for the late reply. Actually, we were in a trouble of some technical issues. That’s why we can’t reply.

Moreover, we are investigating the issue. Please wait with patience for our further reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marian,

We are sorry for the late reply. Actually, we were in a trouble of some technical issues. That’s why we can’t reply.

Moreover, we are investigating the issue. Please wait with patience for our further reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Peter,

We are sorry for the late reply. Actually, we were in a trouble of some technical issues. That’s why we can’t reply.

Moreover, we are investigating the issue. Please wait with patience for our further reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Vince,

We are sorry to say that the issue is unrecognizable and we didn’t find any issue in our end and unable to understand why you are facing the License Keep Deactivating issue. Hence, we are unable to provide a solution for the License Keep Deactivating issue. That’s why we are ready to provide you a refund. Please contact Envato Market Help to get a refund.

We apologize for the inconvenience.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marlon,

We are sorry for the delay. Actually, we were in a trouble of some technical issues. That’s why we can’t reply.

We have seen the screenshot. It’s all about your theme issue. You can check the issue by changing the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Majdy,

We are sorry for the delay. Actually, we were in a trouble of some technical issues. That’s why we can’t reply.

If it says “Please check your network connection” then it’s all about your internet connection or server network connection issue. Please check those to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Emrah,

We are sorry for the delay. We have reviewed your website and didn’t find any issue that you have mentioned. We have seen that everything is working perfect even WPBakery Page Builder.

Best Regards,
ThemeLooks Support Team

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