[ThemeLooks Support Team]

In this issue, you need to use the mega menu and select the mega menu on the Appearance -> Menu http://prntscr.com/mkuftr to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Neha,

The Price Update data comes from an API where shows all prices real-time update. So, there have no options to edit the price. You could only increase or reduce the number of the price you want to show there.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are unable to delete some plugins. Please delete all plugins http://prntscr.com/mlubw4 including these files http://prntscr.com/mlub0c

After then, update the WordPress version. Also, let us know your server PHP version.

After your confirmation, we will do our job.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi jesiel,

You are trying to break our support forum rules.

Please create your own topic without post a reply in someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

Moreover, please learn more about our support policy, here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi jesiel,

Please post your topic with details in the exact/right/correct forum that item you have bought to get assistance, here https://www.themelooks.com/support/forums/forum/ordomain/wordpress-theme/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Did you check your system status before installing the theme?

If not, please check everything like this https://www.themelooks.com/documentation/bizdrone/system-status/

After then follow the steps again.

Moreover, you will get all of the steps here https://www.themelooks.com/documentation/bizdrone/category/installation/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi menad,

Please confirm us, could we reset data from you clone one like a new WordPress setup? If yes, then we will able to check the issue to install the theme from the beginning.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

The issue is all about the lack of proper using WPBakery.

Please use raw like as the features elements or use the button in same raw just below the features to fix the button issue for the mobile.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes, it takes time as mentioned in point 6. Then import all of the demo data (wait until all of the demo data are imported completely)

Please check out this https://www.themelooks.com/documentation/bizdrone/import-demo-data/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Done! We have deleted those videos.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We can understand the video shows your website. If you don’t want to have those on youtube then we will remove those videos. Please confirm us will we delete or not?

Moreover, please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

About the 404 page, it’s a default page that comes from the WordPress system when a page did not exist then it shows 404 page. It’s not a page that needs to create & design. Example: https://wpcloudly.com/fkjsadhfawj

About the footer issue, below every page, there has an option for Custom Page Settings http://prntscr.com/mkv3sx Show Means Custom Layout Settings and Hide Means Global Layout Settings. If You Select Hide Then It Will Control From Theme Option ( Default Setting Hide ) you can customize the options for the specific page.

Please watch these video tutorials https://youtu.be/NaFB2WiD4Lw https://youtu.be/17RcSuagx2w

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have reviewed your website. We got afraid to see your installed plugins list. We have tried but unable to assist in this situation. Because most issues are caused by a plugin conflict and your issue is the same. Some plugin reserve data on installation and that data were not removed after deactivating the plugin.

Please install a new WordPress, then install the theme and install the theme required and recommended plugins only. After then install your needed plugin one by one to review which plugin caused this conflict.

Moreover, please follow every step carefully from Theme Installation to Setting up Menu from the provided documentation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Angie,

We have noticed in the item details page that the slider will effect after the update http://prntscr.com/mkugqn

Please watch this video tutorial https://www.youtube.com/watch?v=SKDXUWpD2ZI&list=PLbmIKrgYlRbqAb4qK2uA_liY-8F_vKGJ7&index=10&t=0s to fix the issue.

Best Regards,
ThemeLooks Support Team

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