[ThemeLooks Support Team]

Hi menad,

We didn’t get any login details for your website.

Please provide your wp-admin access using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Please Note: please carefully follow the above steps to send us a message.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Monchai,

As mentioned in the changelog you Need to remove and reinstall the bluishost Theme and bluishost-core Plugin to get the updates.

After then let us know if you have an issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Darrius,

As mentioned in the changelog you Need to remove and reinstall the bluishost Theme and bluishost-core Plugin to get the updates.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi menad,

First of all, please extend your support to get assistance, because your FREE support was expired on 2019-01-25.

After then, provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Adam,

Please let us know, where from you update the logo (provide a screenshot)? Also, provide your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

As there has no issue with our theme, that’s why we didn’t have any scope to try those possible solutions.

So, please let us know your WordPress version, the theme version that you are using, the plugin list and the hosting server PHP version to understand why the issue raised.

Moreover, you could provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

There has no issue with our theme. Everything is working fine. Please check out the screenshot as a reference http://prntscr.com/miqnfs

Please try to edit with a different browser. Moreover, please let us know your WordPress version, the theme version that you are using and the hosting server PHP version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

The image doesn’t work. Please check out the screenshot as a reference http://prntscr.com/miq9td

Moreover, you could use this application https://app.prntscr.com/en/download.html to provide a screenshot.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi K.M.,

Thanks for reaching out.

We have just updated the WHMCS template to be compatible with the latest “WHMCS Version 7.7.0” in the OrDomain update version 2.6. There has nothing changed in the main theme.

Please check out the changelog. Changelog included in “documentation/changelog” (folder).

Moreover, your FREE support was expired. Please extend your support before asking for another inquiry.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Darrius,

We will update those within next week and we have also listed the breadcrumbs issue in our update list to fix the issue. You will get notified via email when the update will available on the Envato Market to download.

Moreover, at this moment you could use the below code for a button.

<a href="#" class="btn btn-primary animated fadeInUp">Purchase Now</a>

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi gagricha,

There were many files updated in the WHMCS version 7.7. Please check out the Changelog before update the WHMCS template.

Changelog included in the “documentation/changelog” (folder).

Best Regards,
ThemeLooks Team

[ThemeLooks Support Team]

Hi Darrius,

There are two testimonial versions in the testimonial shortcode. We can understand that you are using the testimonial version 01 by seen your screenshot.

We have listed the issue in our theme update list to fix the issue in our next update of the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Angie,

As we can see you are using a backdated theme. Please download and use the updated theme to fix the issue. We have fixed all of the menu style related issues on the updated version of the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Darrius,

About the testimonial shortcode, please let us know on which version of the testimonial you got the issue?

About the lazyload issue, in this issue, you need to contact with lazyload team to get assistance on the issue.

About the button issue, we are really sorry to say that we have no button shortcode. However, we have listed this in our theme update list. We will try to add some button shortcode in our next update of the theme. At this moment you could use wpbakery default button shortcode http://prntscr.com/mh7ynj

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nativ,

We are really sorry to say that we are unable to understand which header and columns are you talking about?

Please send us a details screenshot to review the issue to fix.

Best Regards,
ThemeLooks Support Team

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