[ThemeLooks Support Team]

In this issue, you just need to use a normal size SVG logo (width maximum 250px) that will fit both mobile and computer browsers.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kent,

We are really sorry to say that we are unable to understand the issue. Moreover, we didn’t hear any issue like this from our other clients of this theme.

What they meaning by
– Content wider than screen
– Clickable elements too close together

What they refer to?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi elumenous,

Please let us know your server PHP version.

If your server PHP version is below 5.6.25 then update your hosting server PHP version to minimum 5.6.25 or newer. After then let us know that your issue has been fixed or not.

Best Regards,
ThemeLooks Support Team

• This reply was modified 7 years, 1 month ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Hi sokratis,

About Fullwidth, in this issue, you have to use the content directly outside of the Hoskia Section element. Because the Hoskia Section element has built with the container.

Moreover, you have selected 4 column and it works. Example: Pricing features column + 3 Pricing Tables. However, we have found an issue about the Pricing features alignment. We have listed this in our theme update list.

Furthermore, we didn’t find any issue like your last screenshot in our WHMCS template. Please check out here http://billing.ywhmcs.com/clientarea.php?systpl=Hoskia

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are unable to understand your last question. Please describe with details.

About the “3”, it’s all about WHMCS issue. In this issue, you need to contact the WHMCS support. Maybe there has no flag for the country from their end.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kent,

1. We are unable to understand the issue, why it looks different. However, the default WHMCS Template Six also looks similar http://prntscr.com/lgkly2 on your website. It may your setting issue from admin panel or something else.

2. WHMCS stops the bulk search option from WHMCS v7.0

3. Please provide a screenshot of the issue to review

4. As we said it looks your setting issue from admin panel or something else. Because the default WHMCS Template Six also looks similar http://prntscr.com/lgkly2 on your website.

5. WHMCS stops the bulk search option from WHMCS v7.0

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Febria,

Please provide some screenshot of your issue to review the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tomak,

We found out the slider issue when disabling the preloader. It’s a little CSS issue.

Please provide us with the list of the issues with a screenshot of each issue to review to fix.

Moreover, it’s all about Visual Composer rendering issue. Visual composer can’t render properly some section layout and content in the frontend page editor. There has nothing in our hands. That’s why we recommended using backend page editor.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you could create another slider from here http://prntscr.com/lgkbbt

Moreover, there has no option to upload a video instead of calling the files from youtube for the slider. We have built the system to reduce the website load.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tomek,

We have updated the item on Envato Market (ThemeForest). Please download and use the updated theme and core plugin to get rid of the issues.

Moreover, if you need more assistance than feel free to create your own new topic to get support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi sokratis,

We have listed this in our theme update list. We will fix the issue shortly and will provide an update of the item on Envato Market (ThemeForest). Then, you will get notified via email when the theme update will available for download.

Please wait with patience for the next update of the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tomek,

Thanks for your suggestion.

We have fixed the issue and updated the theme on our live demo. Please clear your mobile browser history or use incognito tab and browse our theme live demo and confirm us about the issue. After then we will update the theme on the Envato Market.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

If you are asking for a custom feature about how to implement the feature then you need to customize the plugin based on your needs. Because it’s not cover our item support.

Please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Vladislav,

Please check out the provided documentation’s customize section to edit the Price Plans, Call Forwarding Price List, and Numbers Stock.

Moreover, this is just a functional static form, not dynamic to get the email or make payment by customers or get the order. In this issue, you have to make it dynamic based on your needs to get the email or make payment by customers or get the order.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

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