ThemeLooks Support Team

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Viewing 15 posts - 3,271 through 3,285 (of 5,045 total)
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  • in reply to: Portfolio – iFrame positioning #4990

    Hi Marcin,

    In this issue, you need to write and use custom CSS to overwrite the present style. If you are a novice in HTML, CSS, and JS then you should hire someone else to customize the template based on your needs and requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Portfolio Contents #4985

    You are most welcome.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Support #4984

    Please contact through our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to get support about the IP blacklist.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SVG Support #4980

    We are really sorry to say that it’s not covered our item support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Portfolio Contents #4979

    Hi Marcin,

    It’s really tricky.

    In this issue, you need to add more Gallery Details Modal for each gallery item with a unique id. Please check out the screenshot as a reference http://prntscr.com/lcjc60

    If you are not a programming person then you could buy and use our WordPress theme version of the CVIT template.

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHMCS Font #4978

    Hi Amy,

    In this issue, please contact WHMCS support.

    – Note about WHMCS Template Support: We are providing WHMCS Template by customizing WHMCS default Six Template’s header, footer and color ONLY based on our template/theme. That means we are not responsible and unable to support for WHMCS system issues. This is because we didn’t do anything in the system or we are not the developer of WHMCS system, we just customized WHMCS default six template’s header, footer and color ONLY based on our template/theme. So, if you have any question about WHMCS Template’s header, footer, and color, then you could ask to get support. Otherwise, please contact with WHMCS support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Support #4977

    Hi Marcin,

    This support forum and our main website (like Services, Blog, Contact) are totally different from each other. This support forum is a totally different setup from our main website and it’s only for providing the item support. So, there is no relation to the support forum with our main website.

    Moreover, if our main website’s server gets something wrong with an IP address then it automatically blocked the IP. There has nothing in our hands.

    Furthermore, if you need support then you just need to access this support forum nothing else.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SVG Support #4971

    We are really sorry to say that we are unable to assist you in this issue. Because it’s not included our item support.

    Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

    Best Regards,
    ThemeLooks Support Team

    in reply to: Widget color in footer #4970

    Hi Alexander,

    We didn’t recommend to edit our stylesheet. Because when you will update the theme then the edit will be gone.

    However, you will get the CSS file located here wp-content/themes/kripdom/assets/css/style.css

    Best Regards,
    ThemeLooks Support Team

    in reply to: Missing fa icon #4968

    In this issue, please use FontAwesome 5 icons there (https://fontawesome.com/cheatsheet) to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Stand alone WHMCS font awesome 5 #4966

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SVG Support #4962

    It’s normal as we didn’t use any awesome 5 SVG icons and used totally custom SVG icons, we don’t need to use any kind of CSS or JavaScript.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SVG Support #4960

    Please Note: we didn’t use any awesome 5 icons as the SVG icons. We have used totally custom SVG icons.

    In this issue, you need to make compatible the template with awesome 5 pro’s SVG icons.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Missing fa icon #4958

    Hi Mads,

    We have seen that you are using the old version of the WHMCS template.

    We already updated the template on 06 August, 2018 – Version 2.7.

    [*] WHMCS template updated to be compatible with the latest “WHMCS Version 7.6.0”

    Please download the updated version of this item from the Envato Market (themeforest) and use the updated version of the WHMCS template to get rid of the issue.

    Changelog included in “documentation/changelog” (folder).

    Best Regards,
    ThemeLooks Support Team

    in reply to: SVG Support #4957

    We can’t understand why you have to resize nearly 4400 svgs?

    However, it’s normal and there has no option to get the same size icon without resize.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 3,271 through 3,285 (of 5,045 total)