[ThemeLooks Support Team]

Based on your provided screenshot it’s conflicted with 3rd party plugins that you have used. In this issue, please disable 3rd party plugins to get rid of the issue.

Moreover, our theme has no issue like this. Please check our our theme demo as reference http://themelooks.us/demo/colorhost/wordpress/product/flying-ninja/

Furthermore, please read more our full support policy, here https://www.themelooks.com/support/support-policy/ before post a topic.

PS: You could use this application https://app.prntscr.com/en/download.html to provide us a screenshot.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps below to import again the demo data properly.

1. Clean your full database “OR” reinstall a new WordPress with a new database
2. Then install the theme
3. Then install all of the required plugins
4. Then active all of the installed plugins
5. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please use the shortcode in a post. After then, check out the issue.

Moreover, please follow the steps from the provide documentation to setting up the options of the plugin to show all countries.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps from the provide documentation to setting up the options of the plugin and show all countries.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Arif,

We have reviewed the issue. However, there has nothing in our hands to assist you.

In this issue, you need to follow the DIVI Builder guide or contact with their support to know how to add container and row in a section/page? After then, use our plugin shortcode in the row to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Mainly, we have provided updates for all of our Hosting item’s WHMCS templates at the same time. That’s why, we have copied-pasted the changelog. We are really sorry for the mistake.

However, the update was 100% alright based on WHMCS changelog https://github.com/WHMCS/templates-six/commit/e6d2f89bf508319b59c2dca02a214b939202c3f5 and it’s 100% working. You could check out our live demo as a reference.

It can be your orderform issue. In this issue, you could download and use the updated orderform from here https://github.com/WHMCS/orderforms-standard_cart

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have updated our WHMCS template to make compatible with WHMCS v7.5.1. Please download the updated version of the template from themeforest and use the latest updated version to fix those issues.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Blake,

We are unable to understand your issue, why it’s happening?

Moreover, there has no issue like this with our theme. So, we are unable to assist you on this issue.

However, you could try to update your WHMCS version and reinstall the WHMCS template to download the latest update of the template from themeforest to fix the issue.

Furthermore, please read more our full support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please write in English.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Pascal,

Please provide us some screenshot of your issue, also send us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Pascal,

Please let us now your server PHP version?

If it’s less than 5.6.25, then follow the steps below.

1. Please make sure you have updated your server PHP version to minimum 5.6.25 or newer.
2. Clean your full database “OR” reinstall a new WordPress with a new database
3. Then install the theme
4. Then install all of the required plugins
5. Then active all of the installed plugins
6. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Mainly, in WHMCS v7.5.0 has some issues like this. That’s why, WHMCS team updated WHMCS v7.5.1 very quickly to fix those issues. We also have updated our WHMCS template to make compatible with WHMCS v7.5.1.

We recommended, please download and use the updated template.

=========================================================
Changelog included in “documentation/changelog” (folder).
=========================================================

– Note about WHMCS Template Support: We are providing WHMCS Template by customizing WHMCS default Six Template’s header, footer and color ONLY based on our template/theme. That means, we are not responsible and unable to support for WHMCS system issues. This is because, we didn’t do anything in the system or we are not the developer of WHMCS system, we just customized WHMCS default six template’s header, footer and color ONLY based on our template/theme. So, if you have any question about WHMCS Template’s header, footer and color, then you could ask to get support. Otherwise, contact with WHMCS support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Vishal,

In this issue, you need to export the theme from Mega Menu -> Tools Please check out the screenshot as reference http://prntscr.com/ja9jvx

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please use Loco Translate plugin. This is because, our theme is fully translate ready.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please update your WHMCS version to fix the issue. This is because, our template not support back dated WHMCS version.

Moreover, we are working on the update for WHMCS v7.5.1. It will release within tomorrow.

Best Regards,
ThemeLooks Support Team

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