ThemeLooks Support Team, Author at Themelooks Support

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Viewing 15 posts - 691 through 705 (of 5,045 total)

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November 21, 2021 at 11:28 am in reply to: How to install the theme and import demo? #11587

ThemeLooks Support Team
Keymaster

Hello,

Please contact Envato Market Help to get a refund.

Best Regards,
ThemeLooks Support Team

November 18, 2021 at 5:23 pm in reply to: License validation error #11576

ThemeLooks Support Team
Keymaster

Hello Fabien,

There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

Best Regards,
ThemeLooks Support Team

November 18, 2021 at 5:21 pm in reply to: Licence issues #11575

ThemeLooks Support Team
Keymaster

Hello Mario,

It’s a server-side issue, not a license issue that can be fixed with a new license.

Please try again to reactivate the license.

Best Regards,
ThemeLooks Support Team

November 18, 2021 at 5:19 pm in reply to: Food “Features” (add-ons) #11574

ThemeLooks Support Team
Keymaster

Hello Gene,

We have reviewed your website and didn’t find any issue as you mentioned.

Could you please provide some relevent screenshots?

Best Regards,
ThemeLooks Support Team

November 17, 2021 at 4:59 pm in reply to: Food additions #11568

ThemeLooks Support Team
Keymaster

Hello Steff,

Could we ask which version of FoodBook are you using at the moment?

If you are using an older version of FoodBook then please download the latest version 4.2.0 and use it. After then provide your feedback to us.

Best Regards,
ThemeLooks Support Team

November 17, 2021 at 4:56 pm in reply to: How to show map and phone of store #11567

ThemeLooks Support Team
Keymaster

Hello adrian,

The info like phone number, email id & branch number used for only admin contacting purpose, and location used for delivery availability checking purpose only.

Best Regards,
ThemeLooks Support Team

November 17, 2021 at 4:50 pm in reply to: Background image for Parallax / video Version does not scale on iPhone devices #11566

ThemeLooks Support Team
Keymaster

Hello,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

November 17, 2021 at 4:44 pm in reply to: Custom Checkout page Foodbook Dissapear #11565

ThemeLooks Support Team
Keymaster

Hello Syakir,

We are sorry to say that your request (assisting with customization) does not cove item support.

Please learn more about the Envato Market (codecanyon) item support policy (item support includes & not includes), here https://codecanyon.net/page/item_support_policy

Best Regards,
ThemeLooks Support Team

November 17, 2021 at 4:42 pm in reply to: How to arrange Add To Cart Floating Widget #11564

ThemeLooks Support Team
Keymaster

Hello Syakir,

Please provide your website URL to provide the CSS code.

Best Regards,
ThemeLooks Support Team

November 13, 2021 at 4:48 pm in reply to: How to show map and phone of store #11555

ThemeLooks Support Team
Keymaster

Hello adrian,

We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

November 13, 2021 at 4:47 pm in reply to: Time Slot Buffer time setup #11554

ThemeLooks Support Team
Keymaster

Hello bode,

We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

November 13, 2021 at 4:46 pm in reply to: License validation error #11553

ThemeLooks Support Team
Keymaster

Hello Fabien,

We are collaborating with our hosting provider to find out the issue to fix. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

November 13, 2021 at 4:45 pm in reply to: How to arrange Add To Cart Floating Widget #11552

ThemeLooks Support Team
Keymaster

Hello Syakir,

We are sorry to say that there is no pre-built option to do so. In this case, you can write custom CSS for responsive screens (mobile devices) based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

November 13, 2021 at 4:40 pm in reply to: TIMESLOT – change time #11551

ThemeLooks Support Team
Keymaster

Hello bode,

We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

November 13, 2021 at 4:39 pm in reply to: Custom Checkout page Foodbook Dissapear #11550

ThemeLooks Support Team
Keymaster

Hello Syakir,

FoodBook is an individual plugin. It has all of the required features for its purpose. Hence, it does not support any 3rd party plugin.

Best Regards,
ThemeLooks Support Team
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Viewing 15 posts - 691 through 705 (of 5,045 total)

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