[ThemeLooks Support Team]

Dear Sam,

Please check this out https://forums.cpanel.net/threads/enable-proc_open.670653/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We have updated our plugin. Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Cecilia,

We have updated our plugin. Please download and use the updated plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Yoann,

We have reviewed your website and found out that you are using a custom checkout page which’s why the FoodBook options were not working. It took too much time to find out your issue because our plugin has no issue.

Please check out the screenshot to fix your issue.
http://prntscr.com/1133y1t
http://prntscr.com/1133xqd

Also, we have updated our plugin to fix some logical issues. Please download and use the updated plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Iqbal,

Yes, language can be an issue because it does not support RTL language.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Rafail,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Moreover, please extend your support period to get assistance on your query. Because your FREE support period was expired on 2021-02-11

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Iqbal,

As we can understand, it’s a plugin confliction issue. It’s not our plugin FoodBook issue.

Please check out the issue by changing the theme that you are using at the moment. Also, deactivate 3rd party plugins to check which plugin conflicts with FoodBook.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Cecilia,

We found out some logical issues with our plugin. We are working to fix the issue. After then we will update the plugin on Codecanyon. We hope the update will fix this issue. Please wait with patience for the update. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Yoann,

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Yoann,

We got the credential. We will check the issue ASAP. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Yoann,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sam,

As you mentioned we know you are a hosting provider. However, please contact the provider (the mother hosting server provider/company) from where you buy your servers to get help for enabling proc_open

Please Note: We are not a hosting provider. That’s why we don’t have expert knowledge about a hosting server. We just know how our script work and what permission needs a server to install our script.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Dominick,

Please provide your cPanle and WHMCS (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sam,

If the Port 80 traffic is allowed then Please check out the hosting server issue below and fix the network connection error issue. It’s a tested fixing for the network connection error issue.

Problem: proc_open is not available on php installation
https://prnt.sc/10l750z

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sam,

We have reviewed your cPanel and found you need to install/enable php-mysqli extension to get rid of the issue.

Best Regards,
ThemeLooks Support Team

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