[ThemeLooks Support Team]

Dear Alisa,

Please contact here https://www.themelooks.com/contact/ to get a quote if you need a customization service based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

1) Did you check the option in the FoodBook settings that we showed in this screenshot https://prnt.sc/zlotvr where clearly shows the text to edit that you have circled in your screenshot.

Please check the option before reply.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

The issue has already been fixed. Please download and use the updated theme and plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alisa,

It’s not our plugin issue. It was your server max_input_vars limit issue. We just increase it 3000 to 30000 to fix the issue https://prnt.sc/zl4ppk Now everything is working on your website.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Valerie,

Please use Settings -> Media https://prnt.sc/zkgibq instead of Appearance -> Customize We are sorry to say that this theme does not support Customize.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear toneee,

You are using our plugin from November 2020. As you mentioned, the pricing was working properly and stopped working suddenly.

So please let us know what was changed on your website before? It can be a plugin confliction issue.

Moreover, our plugin does not have any issue like this. You can test it with a fresh installation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alisa,

We are sorry to say that we can’t understand why you are facing the issue. Because we have double-checked our plugin and didn’t find any issue like this.

Please provide your cPanel and wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Onur,

Description of reason of the issue.

1) This error “0”, can be because in your server configuration somewhere (probably in the WordPress > Settings > General page for the options “WordPress Address (URL)” or “Site Address (URL)”) configured different Domain.

Please recheck your server configuration at the WordPress > Settings > General page as in above description, or in some other place, where you are set using HTTPS instead of HTTP protocol.

You need to use the same protocol in both ways. If you will have difficulty with searching where exactly you are having this issue, please contact your server administrator who make that configuration.

The same issue can be if you configured sever address with “www.”

2) Also please try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.

Maybe there exist some conflict with some active plugin and just need to find the reason of that issue.

If the previous solutions will not help, please recheck your error.log file from your server configuration (please contact your server administrator or support of the hosting company, if you will have troubles with searching of this file) to be sure in a reason of that issue.

3) This error “0”, can be an issue with Cloudfare’s SSL and WordPress too.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alisa,

Please let us know your server post_max_size

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sajid,

Please follow the steps below…

*. Open main.js then find the comment BANNER then increase the speed time: https://prnt.sc/zgwq10

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jean,

There can be an issue with your downloaded sound. A multimedia player can play any kind of sound even the sound has a format or other issue. But a web player can’t play a sound that has a problem. Please try another sound to check. Moreover, there is no issue with our plugin because it’s a tested feature.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Onur,

Please follow the steps below.

1. Follow these instructions https://themelooks.net/documentation/plugin/foodbook/how-to-install-foodbooktheme/

2. Install and activate FoodBook Plugin

3. Activate the FoodBook License

4. Import demo data https://themelooks.net/documentation/plugin/foodbook/how-to-import-theme-demo-data/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Andrea,

We have fixed the issue and updated this plugin on Envato Market.

You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We have updated our theme.

Please download and use the updated theme to get rid of those issues.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Beek,

forumus\theme\forumus-style.css This file had changed to add the space or the | between New Topic and Mark topics read.

Best Regards,
ThemeLooks Support Team

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