[Valerie]

Great! Thank you!
Can I ask you another question please?

We’ve added a custom order status using the plugin ‘WooCommerce Order Status Manager’.
But the status button is missing in the vendors dashboard (Dokan).
The field is empty.
https://snipboard.io/vYARbo.jpg

Can this be fixed?

Have a nice evening,
Lynn

[Valerie]

Perfect! Thank you for the quick and spot-on reply!

[Valerie]

Hi ThemeLooks,

The issue we have with the included product archive of Karton is that there is no pagination available.
The issue we have with the default product archive is that the styling doesn’t respond to our settings at all (because of Karton).

So we’re looking for a solution to either one of these two.

Thanks

[Valerie]

Dear ThemeLooks,

Thank you for your reply. We indeed cannot customize the product grid offered by Karton to our liking.
However, the product archive element is not responding at all to the changes applied to it as a result of the Karton theme.

Therefor we need to have one of the two, a better fit to the karton product grid, or a fix on the product archive.

Thank you for your time.

Kind regards

[Valerie]

Dear ThemeLooks,

Can you please clarify more specifically why you don’t support this topic?

Thank you

[Valerie]

Dear ThemeLooks,

I just used the small contact form in the sidebar. Is this the one you were referring to?

Kind regards,

[Valerie]

https://prnt.sc/1149ezr

[Valerie]

Done!
https://prnt.sc/113y63q

[Valerie]

Dear ThemeLooks,

I submitted the form again: https://prnt.sc/10iapj4 & https://prnt.sc/10iaq24

Kind regards

[Valerie]

Hi ThemeLooks,

Did you receive the credentials? 🙂

Kind regards

[Valerie]

Hi ThemeLooks,

Sorry for that! I was working on the website and had to do a rollback to a backup of the day before I created your credentials. 🙂
I resubmitted the contactform with new credentials. My apologies for the confusion.

Kind regards

[Valerie]

Dear ThemeLooks,

Done! 🙂

Kind regards

[Valerie]

Adding to the last comment, when using customizer, you can see with the default view that the images have a correct thumbnail available: https://prnt.sc/108fe1c

[Valerie]

Dear ThemeLooks,

I don’t think regenerating the thumbnails will help resolve the issue since the thumbnails are available and are just not picked up by the elements used to show them.

Perhaps this will help:
We are displaying the products via the Elementor Karton-element “Product grid” (so an element made available via your theme).
However, using this element, we are not able to show the product images in the expected cropped style.
Please refer to the element here: https://prnt.sc/108f4aq

Kind regards

[Valerie]

Yes, translation issue resolved, thank you!!

[Author]

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