Valerie

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Viewing 15 posts - 1 through 15 (of 26 total)
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  • in reply to: Vendor page on mobile #10357
    Valerie
    Participant

    Perfect! Thank you for the quick and spot-on reply!

    in reply to: No product grid pagination #10310
    Valerie
    Participant

    Hi ThemeLooks,

    The issue we have with the included product archive of Karton is that there is no pagination available.
    The issue we have with the default product archive is that the styling doesn’t respond to our settings at all (because of Karton).

    So we’re looking for a solution to either one of these two.

    Thanks

    in reply to: No product grid pagination #10290
    Valerie
    Participant

    Dear ThemeLooks,

    Thank you for your reply. We indeed cannot customize the product grid offered by Karton to our liking.
    However, the product archive element is not responding at all to the changes applied to it as a result of the Karton theme.

    Therefor we need to have one of the two, a better fit to the karton product grid, or a fix on the product archive.

    Thank you for your time.

    Kind regards

    in reply to: No product grid pagination #10266
    Valerie
    Participant

    Dear ThemeLooks,

    Can you please clarify more specifically why you don’t support this topic?

    Thank you

    in reply to: Dokan – updating products pending approval #10261
    Valerie
    Participant

    Dear ThemeLooks,

    I just used the small contact form in the sidebar. Is this the one you were referring to?

    Kind regards,

    in reply to: No product grid pagination #10250
    Valerie
    Participant
    in reply to: Dokan – updating products pending approval #10246
    Valerie
    Participant
    in reply to: Images not cropped #9963
    Valerie
    Participant

    Dear ThemeLooks,

    I submitted the form again: https://prnt.sc/10iapj4 & https://prnt.sc/10iaq24

    Kind regards

    in reply to: Images not cropped #9942
    Valerie
    Participant

    Hi ThemeLooks,

    Did you receive the credentials? 🙂

    Kind regards

    in reply to: Images not cropped #9910
    Valerie
    Participant

    Hi ThemeLooks,

    Sorry for that! I was working on the website and had to do a rollback to a backup of the day before I created your credentials. 🙂
    I resubmitted the contactform with new credentials. My apologies for the confusion.

    Kind regards

    in reply to: Images not cropped #9881
    Valerie
    Participant

    Dear ThemeLooks,

    Done! 🙂

    Kind regards

    in reply to: Images not cropped #9869
    Valerie
    Participant

    Adding to the last comment, when using customizer, you can see with the default view that the images have a correct thumbnail available: https://prnt.sc/108fe1c

    in reply to: Images not cropped #9868
    Valerie
    Participant

    Dear ThemeLooks,

    I don’t think regenerating the thumbnails will help resolve the issue since the thumbnails are available and are just not picked up by the elements used to show them.

    Perhaps this will help:
    We are displaying the products via the Elementor Karton-element “Product grid” (so an element made available via your theme).
    However, using this element, we are not able to show the product images in the expected cropped style.
    Please refer to the element here: https://prnt.sc/108f4aq

    Kind regards

    in reply to: Translations not picked up by Dokan #9867
    Valerie
    Participant

    Yes, translation issue resolved, thank you!!

    in reply to: Translations not picked up by Dokan #9855
    Valerie
    Participant

    Dear ThemeSupport,

    I’m sorry, but I still don’t see any changes. I have the new Karton theme installed and Karton Core plugin at version 1.6.

    Am I missing something?

    Kind regards

Viewing 15 posts - 1 through 15 (of 26 total)