[ThemeLooks Support Team]

Dear BEATRIZ,

We are sorry to say that we are unable to understand your wp-admin language. Could you please change your wp-admin language to English for some time?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Peter,

We have listed this in our plugin update list to add the used coupon codes in the order details modal.

Please wait with patience for the next update of the plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Beek,

About Breadcrumbs, it’s not our style issue. You could check it using Prosilver.

Moreover, we have removed the LOGIN REGISTER block from our style (because we already have a login/register popup on the header) and updated the style on Envato Market. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Alisa,

We are sorry for the inconvenience. We are still working on the issue. Please wait with patience for our further response.

If needed we will update our plugin. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

2.1) It’s not an issue because after 12am it’s not the same day. However, we will release each day time select option in the next update of the plugin but that will also maybe not work based on your requirements. In this case, you could contact Envato Market Help if you want a refund.

2.2) It caused for timezone. Please select your timezone.

3) We have no plan to add 45 min time slot because it’s not as simple as you describe. It has so many connections with the order system and calculation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Pontus,

You could use this custom CSS below for the list style and there is no way to hide product images for Grid style.

.fb_product_list .fb_col_lg_4 {
display: none;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

1) You could change the text using a translate plugin like WPML or Loco Translate.

2) The ‘Start Order’ button is only to close the popup modal, nothing else.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

It should not happen.

Please let us know did you changed/customized any theme code before?

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

1) Please check out this screenshot https://prnt.sc/yxn68c

2) There is no way to track orders for a non-logged-in user. The user must be logged in to track an order.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear BEATRIZ,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Valerie,

We are sorry to say that for the vendor page the product style is fixed. It’s not changeable because it’s coming from a 3rd party plugin Dokan that is not changeable with the WooCommerce product style.

Best Regareds,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Valerie,

We didn’t find the Reviews option on our end in the lite version of Dokan.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Thomas,

1) It’s all about Google Map API permission issue. Please check out this documentation https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/ and review the screenshots carefully and provide all of the permissions that shows in the screenshots to get working the Location.

2) https://paste.pics/55abe4baf230f4ab46a8e78cf21effad based on this screenshot, it also a delivery location availability issue. We mean when you provide all of the Google Map API permissions then it will not show. Without delivery location availability the checkout options will not show. Hence, it’s not a delivery times issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parinda,

We have reviewed your website and we didn’t find any issue on your website. We saw you didn’t provide any pricing table information. That’s why nothing is showing in the frontend.

We have created a sample pricing table by copied some information from this page https://www.w3in1web.com/ssl/ of your website and it works. You can check it on your website homepage.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parinda,

As a support team member, we have no access to the ThemeLooks website contact form message and the email you mentioned. You sent the message to the ThemeLooks sales & info team. They will forward the message to us when they will free. That’s why we mentioned following the instruction we provided then we get the message directly. Please wait with patience for our further response. We will check your issue when we will get the information.

Best Regards,
ThemeLooks Support Team

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