ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 1,651 through 1,665 (of 5,045 total)
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  • in reply to: Failed Orders Still Going to Kitchen #9278

    Dear Dennis & Manny,

    We have double checked our plugin and we didn’t find any issue like this. You could check out the FoodBook live demo as a reference.

    Please update the plugin and provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Failed Orders Still Going to Kitchen #9276

    Dear Dennis & Manny,

    Please let us know the name of the WooCommerce payment method that you are using, Ex. Strip or others?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9275

    Dear Parchita,

    We are investigating the issue. Please wait with patience for our further response.

    Please let us know the name of the WooCommerce payment method that you are using, Ex. Strip or others?

    Best Regards,
    ThemeLooks Support Team

    in reply to: seek help! How to modify the title in the page? #9269

    Dear yunbase,

    – For the search button please check out this screenshot https://prnt.sc/w8dzhf

    – For the contact details title, you need to translate it using a translation plugin. You could use the Loco Translate plugin https://wordpress.org/plugins/loco-translate/

    – For the contact form please check out this screenshot https://prnt.sc/w8e1pk

    Best Regards,
    ThemeLooks Support Team

    in reply to: Failed Orders Still Going to Kitchen #9265

    Dear Dennis & Manny,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Display order of Features #9263

    Dear Antonio,

    We are sorry to say that as you can see there is no pre-built option to do that.

    If you need a feature based on your needs then you could hire our developer by contacting here https://www.themelooks.com/contact/ to get a quote.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Homepage Slider Error #9259

    Dear Peter,

    There has an option in the slider to control the slider speed https://prnt.sc/w7l0f2 If you want to slow down the speed then use 8000 to 10000 to slow down the slider speed.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Faq options are not getting expanded #9258

    Dear K.M.

    Thanks for the appreciation!

    Best Regards,
    ThemeLooks Support Team

    in reply to: Can’t access elementor to edit portfolio #9257

    Dear Lew,

    It was your website permalinks issue. We have fixed the issue by resetting it. Now everything is working perfectly.

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Can’t access elementor to edit portfolio #9252

    Dear Lew,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Homepage Slider Error #9250

    Dear Peter,

    We have fixed the issue on your website. It was a JS conflicting issue on your website.

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Search Criteria #9249

    Hi,

    1-Except for adding Special Offer, category and listing criteria are not added, some features such as ‘tag’ should be added Or we should be able to add search criteria.
    – You don’t need to add anything for search. The search works with each word of the product name. Moreover, the Special Offer and category work like as a category to filter products.

    2-Payment for each branch should be added to financial reports and earnings. Because we can have different types of partnerships in each branch. Income and expenses should be calculated separately for each location.
    – We are sorry to say that there is no pre-built feature like that. If you need something different based on your needs and requirements then you could hire our developer to contact here https://www.themelooks.com/contact/ to get a quote to add some features and customize the plugin based on your needs and requirements.

    3-Is there a page shortcode to be listed by title according to each different Branch? Or how to do it. Because every restaurant may not have every one. Also, each branch may want to list its menu.
    – We are sorry to say that there is no pre-built feature like that. If you need something different based on your needs and requirements then you could hire our developer to contact here https://www.themelooks.com/contact/ to get a quote to add some features and customize the plugin based on your needs and requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Faq options are not getting expanded #9248

    Dear K.M.

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Bug in Products – Add feature #9244

    Dear Antonio,

    We have seen that you are using a backdated version of FoodBook. Please download and use the updated plugin to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Bug in Products – Add feature #9242

    Dear Antonio,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,651 through 1,665 (of 5,045 total)