ThemeLooks Support Team

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Viewing 15 posts - 1,681 through 1,695 (of 5,045 total)
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  • in reply to: Homepage Slider Error #9201

    Dear Peter,

    Just now we have browsed your website again and we didn’t find any issue. Maybe it’s your browser cache issue. Please clear your browser cache to check out the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Using FoodBook in Real Life Situations #9198

    Dear toneee,

    1. does this page refresh automatically?
    – Yes, the admin, branch manager, kitchen manager, and delivery boy dashboards refresh automatically. Please download and use the updated plugin and check this out.

    2. does this page make an audible chime when an order arrives? If not, how will the restaurant know when to cook an order???
    – It has an audible system. When a new order placed then it shows a popup notification with sound on admin, branch manager, and kitchen manager dashboards. Please download and use the updated plugin and check this out.

    3. Will the WordPress admin time-out and require the admin to have to relogin after so many minutes?
    – We are sorry to say that there is no relation to WordPress admin time-out with FoodBook. FoodBook is a plugin/food ordering system for WordPress. You will get so many security plugins to use that do this.

    4. Are orders printable? Can they automatically print out?
    – Yes, the orders are printable. You will get the print button in the invoice to print. However, it’s not automatically print out.

    Moreover, a plugin can’t fulfill everyone’s needs and it’s impossible too. You can think about the Woocommerce (the e-commerce system for WordPress) plugin. We developed FoodBook for Woocommerce. Why? Because Woocommerce also has so many limitations and you can’t do anything you need with the Woocommerce plugin.

    If you want everything based on your needs then you could hire our developers to make a custom plugin based on your needs and requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Missing “Add To Cart” Button #9197

    Dear toneee,

    There has an option to show/hide Add To Cart button. Please check the option as shown in the screenshot https://prnt.sc/w2afhw to show the Add To Cart button.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9194

    Dear Parchita,

    We have added a code in our plugin on your website to fix the issue.

    Could you please check the issue and let us confirm the issue has been fixed or not?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9192

    Dear Parchita,

    We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Homepage Slider Error #9190

    Dear Peter,

    Please watch this video tutorial about Slider and Header Create and Setup – “Hoskia | Multipurpose Hosting WordPress Theme” https://www.youtube.com/watch?v=KPPk1BB7Ikc&list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ&index=6

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9189

    Dear Mert,

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9186

    Dear Parchita,

    * El día de ayer un pedido llego, cuando lo despachamos el cliente nos informo que ese pedido lo realizo en la noche del día anterior, pero el pedido llego a al dashboard de la surcursal en la mañana de ayer. Esto suele pasar frecuentemente con el complemento?
    – We are sorry to say that we have double-checked our plugin and didn’t find any issue like this. Could you please confirm when the order arrived on Woocommerce -> Orders?

    * Transferimos un pedido a otra sucursal, y el pedido apareció en el dashboard de la otra sucursal 30min después, esto tiene alguna configuración que debamos mejorar?
    – We are sorry to say that we have double-checked our plugin and didn’t find any issue like this.

    Configuramos los horarios de cada sucursal https://prntscr.com/w0bjy4, configuramos que en el checkout el usuario pueda seleccionar la hora de su Delivery https://prntscr.com/w0bjuf, pero aun configurando el horario de cada sucursal siguen llegando pedidos fuera del horario, esta funcionalidad de horario de las sucursales funciona?
    – We have listed this in our plugin update list to fix the issue in our next update of the plugin.

    Adicional nos gustaría recomendar que tomen en cuenta colocar para cada sucursal horarios diferentes cada día de la semana, por ejemplo tenemos una sucursal que los días Lunes cierra a las 9:00pm, pero los días martes cierra a las 9:30pm (esperamos poder ver esto en una futura actualización, le agregaría mas funcionalidad a las sucursales)
    – We have no plan yet to add this feature to our plugin. However, we have listed this in our feature request list of the plugin. If you need this feature based on your needs then you could contact here https://www.themelooks.com/contact/ to get a quote for the customization service.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9183

    Dear Parchita,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Homepage Slider Error #9182

    Dear Peter,

    We are sorry to say that we are unable to understand the issue. In our end, every time it’s shows like this https://photos.app.goo.gl/mB66jAFy29dr32eZ8

    We have double-check our theme but we didn’t find any issue like this.

    Please reset all of the images and slider content. It can be fixed the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Failed Orders Still Going to Kitchen #9181

    Dear Dennis,

    We have listed this in our plugin update list to fix the issue ASAP in our next update of the plugin. Please wait with patience for the next update of the plugin. You will get notified via email when the update will available to download.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Failed Orders Still Going to Kitchen #9177

    Dear Dennis,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Homepage Slider Error #9176

    Dear Peter,

    Please provide your website URL to review the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Snow Flake on Bluishost #9171

    Dear Tamil,

    If you have a WordPress plugin for this then it will definitely work we guess.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Snow Flake on Bluishost #9169

    Dear Tamil,

    Bluishost is a WordPress theme, not an HTML template. So, it will not work like what you are thinking. Adding a feature to a WordPress theme is not easy.

    We are sorry to say that adding a new feature does not include our item support.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,681 through 1,695 (of 5,045 total)