ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 1,696 through 1,710 (of 5,045 total)
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  • in reply to: Issues #9167

    Dear Parchita,

    Thanks for your confirmation about the API issue.

    Moreover, we found an issue with showing branches. We will fix the issue shortly in our next update of the plugin.

    Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile not friendly on my theme #9166

    Dear toneee,

    Your provided website still shows broken. Could you please clear your browser cache and check the issue?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile not friendly on my theme #9163

    Dear toneee,

    Your website shows broken https://easycaptures.com/fs/uploaded/1542/1660901541.png

    Best Regards,
    ThemeLooks Support Team

    in reply to: Failed Orders Still Going to Kitchen #9162

    Dear Dennis,

    It’s not an issue that needs to be fixed. Based on the Woocommerce system, all orders go to the orders list and our plugin also does the same. If you are using this option https://prnt.sc/vx89fn then all orders will go automatically to the kitchen, the failed orders also.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile not friendly on my theme #9160

    Dear toneee,

    Our plugin has no issue like this. Please check the FoodBook live demo on your mobile and provide us your feedback on the responsive issue.

    Maybe it causes by the theme that you have used. Please provide your website URL to review the issue to fix.

    Moreover, the cart table is fully responsive with the horizontal scrolling system with a horizontal scroll bar.

    Furthermore, please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9157

    Dear Parchita,

    We debug your website and found this issue http://prntscr.com/vx0f1a

    Please Select the option as shown in the screenshot http://prntscr.com/vx0hig and let us know the issue has been fixed or not.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9155

    Dear Parchita,

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9153

    Dear Parchita,

    We have reviewed the issue. It’s all about your API issue. Your API missing some permissions. Without those permissions, the location availability system will not work. We have tested it using our own API and here is the result http://prntscr.com/vwahw6

    Please check out this FoodBook Doc article for more details https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9152

    Dear Parchita,

    Got it. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Navigation #9150

    Dear Eleguan,

    Thanks for your suggestion.

    We have listed this in our plugin update list. We will try to do something for mobile in our future update of the plugin to make it more user friendly.

    However, we unable to change our design for the desktop. Because the category can be more than 10, 20, or more, and based on your suggestion it will look destroyed and ugly if the category has more than 10, 20, or more. Also, we have a sorting option there.

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHMCS Bridge not working #9149

    Dear Peter,

    Please watch this video tutorial https://www.youtube.com/watch?v=WihLpSkLQdA&list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ&index=2 to setup and configure the WHMCS Bridge properly in the proper way.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9148

    Dear Parchita,

    Friday is our off-day.

    Moreover, we are sorry to say that we didn’t figure out why you are facing this issue. Maybe there has a configuration/settings issue. Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Which theme is use to made exactly like demo #9147

    Dear nazyrul,

    We have used this theme https://themeforest.net/item/eoxpress-marketing-agency-wordpress-theme/24294328 in the demo.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Issues #9136

    Dear Parchita,

    Aquí ocultamos las estrellas y nos gustaría colocar la descripción corta del producto, algún código corto que nos puedan facilitar para realizarlo.
    – There is no pre-built option or code available to do this. Based on your specific needs, it will need customization. Please contact here https://www.themelooks.com/contact/ with details about your requirements to get a quote for the customization service.

    Moreover, we are investigating the location issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Question about the customization of “Sign In” #9132

    Dear vincent,

    VPNet is just a static HTML template. Maybe you are building a dynamic system using our template. We are sorry to say that we are not familiar with the fields to provide an answer/solution to your questions.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 1,696 through 1,710 (of 5,045 total)