[ThemeLooks Support Team]

Dear Parchita,

1. Tengo una vista principal que me muestra los productos más vendidos, me gustaría saber si es posible extender el modal para que se muestre en estos productos o ir a una pagina del producto con el diseño de foodbook.
– FoodBook has shortcode attribute to show products based on category. You could try it. You will get the shortcodes in the FoodBook Settings -> Shortcode

2. Lo otro es que en el carrito me muestra por separado el precio de los extras, queremos ocultar esto, ¿Cómo podemos hacer para ocultarlo?.
– There is no pre-built option or code available to hide this. Based on your specific needs, it will need customization. Please contact here https://www.themelooks.com/contact/ with details about your requirements to get a quote for the customization service.

3. Otras cosas es que quite la opción de registrarse y aun me aparece aquí
– We have listed this in our plugin update list to fix the issue in our next update of the plugin.

4. Realizamos la actualización de los complementos a su ultima versión y nos aparee algo super interesante que se relaciona con nuestra idea principal del proyecto que es lo de la localización de la sucursal, realizamos la configuración del API de Google, la configuración de la ubicación de las sucursales pero nos aparece el mensaje *Lo sentimos, no estamos disponibles para la entrega en su área.* aun colocando la dirección exacta de la sucursal.
– We have double-checked our plugin and there is no issue found. Did you set your shop location? https://prnt.sc/vur220

5. Nos gustaría mostrar el precio total del producto al seleccionar los extras
– There is no pre-built option or code available to hide this. Based on your specific needs, it will need customization. Please contact here https://www.themelooks.com/contact/ with details about your requirements to get a quote for the customization service.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Eleguan,

We are sorry to say that our plugin is a combination of those features that you can see in our plugin demo.

If you need something based on your specific needs for your users then there will need customization service. Because we are unable to change our plugin design or add new features based on someone’s specific needs. Moreover, the users of our plugin are used to with our plugin design and they bought the plugin to see the design and features.

Could you please share your needs and requirements with details based on your thoughts so that we can understand how you want the categories on desktop and mobile too?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that the customized text/text field raised the issue that is not a part of our theme.

Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Eleguan,

We are sorry to say that it’s not possible.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Eleguan,

Could you please let us clarify what do you mean by navigation? Are you talking about the categories? If yes then please let us know what do you exactly looking for?

In your first message, you have mentioned Hello! is it possible to fix the menu while scrolling on the desktop

Now you have mentioned is it possible to fix the navigation on the mobile phone?

If you are looking for some customization/features based on your needs and requirements that feature is not exist in our plugin then you could contact here https://www.themelooks.com/contact/ with details about your requirements to get a quote.

Moreover, the image responsive issue has been fixed in our last update. Please download and use the latest plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear gabriel,

We have fixed the issue for you.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear gabriel,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Eleguan,

We are sorry to say that we are unable to understand the issue. Could you please explain with details with some screenshots to understand the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that it’s not our theme issue.

Based on your needs and requirements it will need a customization service. Please contact here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marian,

Please provide your cPanel and admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Could you please check the demo again?

Moreover, please use the custom CSS below to fix the checkout page issue.

.woocommerce-billing-fields__field-wrapper > .form-row,
.woocommerce-shipping-fields__field-wrapper > .form-row {
padding: 0 15px;
}

.woocommerce-billing-fields__field-wrapper label,
.woocommerce-shipping-fields__field-wrapper label {
display: block;
font-weight: 600;
color: #000;
}

.woocommerce-billing-fields__field-wrapper .select2-container,
.woocommerce-shipping-fields__field-wrapper .select2-container {
display: block;
width: 100% !important;
}

.woocommerce-billing-fields__field-wrapper input,
.woocommerce-shipping-fields__field-wrapper input {
width: 100%;
}

.woocommerce-billing-fields__field-wrapper .form-row-first,
.woocommerce-shipping-fields__field-wrapper .form-row-first {
-webkit-box-flex: 0;
-ms-flex: 0 0 50%;
flex: 0 0 50%;
max-width: 50%;
}

#billing_country_field .woocommerce-input-wrapper,
#shipping_country_field .woocommerce-input-wrapper {
border-bottom: 1px solid #999999;
width: 100%;
display: block;
height: 40px;
padding: 0 10px;
}

Furthermore, we didn’t find the cart page issue on your website because we were unable to add to cart a product that shows on your screenshot.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Femi,

We have fixed the issue and updated the plugin on the Envato Market. Please download and use the updated plugin to get rid of the issue.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mert,

We have fixed the issue and updated the plugin on the Envato Market. Please download and use the updated plugin to get rid of the issue.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Peter,

Please follow the steps below to update the theme.

1. Go to Appearance -> Themes
2. Active another theme & delete the Hoskia theme
3. Click Add New -> Upload
4. Upload, install & activate the latest version of Hoskia theme

Or check out the article https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/ to update the theme.

Follow the steps below to update the plugin.

1. Go to Plugins
2. Deactivate & delete the Hoskia Core and WPBakery Page Builder Plugins
3. Go to Appearance -> Install Plugins
4. Install & activate the latest version of the plugins

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mert,

Please provide a screenshot and your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[Author]

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