ThemeLooks Support Team

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Viewing 15 posts - 2,566 through 2,580 (of 5,045 total)
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  • in reply to: Ninja Popup #6878

    A theme can’t full-fill specific customer requirements. Every theme needs customization based on customer needs and requirements. Also, every theme has own development process. The theme price is $99 based on the purpose and for included two premium plugins, nothing else. If you need a section rather than the pre-built sections then you need to have customization based on your needs and requirements that can be needed HTML and CSS, also can be needed PHP.

    You could think about the Ninja Popup plugin, they didn’t provide any URL or something else, they only provide shortcode. It’s their development process. If you need anything else rather than their process then you need to have customization and it’s a general logic. We believe you will agree with this.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Ninja Popup #6876

    In this case, you could use Flat Content section where you will able to create a section with your own using HTML and CSS. Also, you will able to use there a shortcode.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Ninja Popup #6873

    Hi Junaid,

    The Call To Action Button has the option to add a URL and a button works universally exact the same way. If Ninja Popup plugin does not provide a URL to add a button then you need to ask their support to get help on the issue as this is not a theme issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: need help with some issues please. #6871

    Hi Nawid,

    This update is not for those customers who already installed the theme and CMB2 plugin, this update is for those who still not installed the theme and CMB2 plugin. We update the installation link for the CMB2 plugin. Because CMB2 plugin is no more available on wordpress.org

    Moreover, we have double-checked the MailChimp option and we didn’t find any issue as everything is working perfectly. Please use a valid API and list id to get working the subscribe option.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Ninja Popup #6869

    Hi Junaid,

    We are sorry to say that we are unable to understand your issue. Could you please explain with details about your issue?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Resize Image Box in "service section" #6867

    Hi There,

    In this issue, you could use the custom CSS below.

    .service-item.text-center .service-item-icon {
        width: auto;
    }

    Best Regards,
    ThemeLooks Support Team

    in reply to: How do we remove the top banner from pages #6866

    Hi There,

    Now every page has two options below of each page to select page header. Please check out this screenshot http://prntscr.com/pxo47d as a reference.

    Moreover, we have listed to add a new feature for No Header in our next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Shopping Pages not clickable while in tablet or phone #6865

    Hi There,

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Identical Text Domain in Theme and Plugin #6859

    Hi Chany,

    The Text Domain of a theme and core plugin should be the same as it’s the standardness. Also, it’s a required requirement of Themeforest that the Text Domain will have to be the same.

    If you want to translate the theme then you could use this plugin https://wordpress.org/plugins/loco-translate/

    You could review the Loco Translate plugin Beginner’s guide, here https://localise.biz/wordpress/plugin/beginners

    Best Regards,
    ThemeLooks Support Team

    in reply to: Header Layout preset 2 to 6 are not without getting an error. #6858

    We are sorry to say that it’s all about those that shows there.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Shopping Pages not clickable while in tablet or phone #6854

    Hi There,

    We already fixed the issue and updated the theme on themeforest. Please download and use the updated theme to get rid of the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Shopping Pages not clickable while in tablet or phone #6853

    Hi There,

    We are investigating the issue. If needed we will update this item. You will get notified via email when the item update will available to download.

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHMCS MarketConnect issue #6852

    Hi Malesela,

    Please extend your support period to get assistance on your inquiry, because your FREE support period was expired on 05/08/2017.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Page title underline #6849

    Hi Lucas,

    We didn’t find any issue on your website like your provided screenshot http://prntscr.com/pvoeht

    Best Regards,
    ThemeLooks Support Team

    in reply to: MarketConnect Pages not Working #6846

    Hi Malesela,

    Please extend your support period to get assistance on your inquiry, because your FREE support period was expired about 3 years ago.

    Moreover, please post your topic on the exact/right/correct forum that item you have bought HTML Template or WordPress Theme.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 2,566 through 2,580 (of 5,045 total)