[ThemeLooks Support Team]

Dear Marina,

If you can’t do it yourself then you need to contact your hosting provider to fix the server requirements.

Moreover, every theme has some specific server requirements to work. Maybe your other themes do not provide demo images or something else, or if you are using a new server then your server can’t fulfill the server requirements of our theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marina,

It can be a server requirements issue, mainly it’s a Memory Limit and Maximum Upload File Size issue. Please check out this article https://www.themelooks.org/documentation/exopress/2019/02/05/system-status/ and update your server status to import the demo data successfully.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marina,

Please provide a screenshot of the issue to review to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Marina,

We have reset your license. Now you will be able to reuse it.

Moreover, please follow the steps from the provided documentation to install the theme and import the demo data.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Sergio,

We have reset your license. Now you will be able to reuse it.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that your video made us confused. We didn’t understand the exact problem to watch your video.

However, now we have figured out the issue and listed the issue in our plugin update list.

Please wait with patience for the next update of the plugin. You will get notified via email when the update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Om,

Please check out Contact Form 7 FAQs https://contactform7.com/faq/ to configure your contact form in the proper way to get work.

Moreover, we didn’t understand what do you mean by “Back to top button style not change also not work to change footer any style.” Could you please explain with more details with some screenshots?

Furthermore, Please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please extend your support period to get assistance on your query. Because your FREE support period was expired on 2019-01-03

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We watched the video. After then we test it by ourselves.

We test it without placing an order by not providing some required information to check only the address field.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We didn’t find any issue on your website.

Please check out the following screenshots as a reference.
http://prntscr.com/1jf07e1
http://prntscr.com/1jf0erg

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Your provided credential is not working.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Nick,

We are sorry to say that it will not possible.

As we mentioned before, based on our system we count today’s order as of today’s regular order and pre-order count from the next days’ orders.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Parchita,

About the payment issue, it can be your specific payment gateway issue. However, please let us know the FoodBook version that you are using at the moment.

Moreover, About the Google MAP API issue, we have double-checked our plugin and we didn’t find any issues like this. Our plugin works perfectly it should work. You can check our plugin live demo as a reference. There maybe have something wrong with your Google MAP API or it can be a Google MAP issue that does not support fully your area.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi,

We are sorry to say that there is no relation between our plugin with the issue. We mean to say it’s not our plugin issue. It can be your theme or other issues.

Best Regards,
ThemeLooks Support Team

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