[ThemeLooks Support Team]

Hi Manan,

Please follow the steps from the provided documentation to enable the mega menu. Moreover, as you mention the above reply, we guess you didn’t read the reply carefully also not reviewed the screenshot carefully too. This is because it’s all about Mega Menu -> Tools not Cosolu theme option.

If you need more assistance, then please create your own topic and avoid to reply someone else created topic. This is because it sends an unwanted notification to the user who created the topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Haitham,

Please provide us some screenshot of your issues. Also, provide us your website and WHMCS URL to review the issue live.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ivan,

We have fixed the issue in our last update of the theme. Please download and use the updated theme to fix the issue. Furthermore, please check out the changelog before the update.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi luis,

We are unable to understand your language. Please write in English.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nebojsa,

1) Is it possible and how to change background photo of certain parts of page? For example Services (on my Website WAS ICH BIETE), Clients and Testemonial Home.
– Plese, watch the video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbq9I5C4_GZN7yBCGgddhprP to customize the section in the proper way.

2) On your website in some parts every second word is bolded, can I disable that feature and how?
– This is our theme default style. So, there has no option to disable the feature.

3) Portfolio section and Blog section is named Awesome Works and Helpful Writing. How can I change it?
– In this issue, you just need to rename the section title. Plese, watch the video tutorial https://www.youtube.com/watch?v=v0Si7axXXUM&list=PLbmIKrgYlRbq9I5C4_GZN7yBCGgddhprP&t=0s&index=6 to customize the section in the proper way.

4) Since I am doing a website on German it would be good if my anchor name is not #about but #über-mich can I change that? Also can I add new anchor since I do not have it for a Testemonial Home section?
– In those issues, you need to hire someone else to customize the theme (theme code) based on your needs.

5) Is it possible to add picture to a footer? I added a pic, but it does not show.
– We are unable to understand where you have added the picture in the footer that does not show?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Banjo,

First of all, we are really sorry for the previous reply that created by a scammer who downloaded our free item and created here the account to use that item’s credential and tried to scam with our customers.

Moreover, it’s totally up to you where in the WHMCS you want to redirect when someone will click on the button.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

First of all, we are really sorry for the previous reply that created by a scammer who downloaded our free item and created here the account to use that item’s credential and tried to scam with our customers.

Moreover, please send us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

First of all, we are really sorry for the previous reply that created by a scammer who downloaded our free item and created here the account to use that item’s credential and tried to scam with our customers.

Moreover, we have updated the theme on ThemeForest. Please download and use the updated theme to fix the issue. Furthermore, please check out the changelog before the update.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Edgar,

First of all, we are really sorry for the previous reply that created by a scammer who downloaded our free item and created here the account to use that item’s credential and tried to scam with our customers.

Moreover, We have double checked everything and there has no issue with our theme. Please check your spam/junk folder to find out the email.

Moreover, you could check out the contact form 7 settings here https://contactform7.com/setting-up-mail/ and their documentation here https://contactform7.com/docs/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Eytan,

We are really sorry to say that there has no pre-built option to use a percentage sign instead of a dollar. However, we have listed this in our plugin update list and we will try to add a feature in our future update of the plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kingsley,

We have reviewed your website and seen you did perfect and it’s working perfectly like as our demo. Here is the link to your website https://riolohost.com/whmcs-bridge/ , https://riolohost.com/?ccce=cart

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry for the misunderstanding.

Please follow the steps below to get WHMCS as the same header and footer like the demo page.

1. Install the WHMCS Bridge Plugin
2. Setting up the WHMCS Bridge Plugin and the WHMCS Bridge Page to watch this video tutorial https://www.youtube.com/watch?v=WihLpSkLQdA&t=0s&list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ&index=3

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kingsley,

We are unable to find out your purchase information of Hoskia Theme. Your profile shows you are the buyer of “HostWHMCS | Responsive Hosting and WHMCS WordPress Theme” and your support expired on 2017-08-29.

Please send a message using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to verify your purchase including this support topic link as the reference.

Please cooperate.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your cPanel access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as the reference to review the issue to fix.

Please Note: Follow the steps carefully and don’t provide your cPanel access here because this is a public forum.

Best Regards,
ThemeLooks Support Team

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