Hello Shyam,
This is not our app. Also, there is no app available. Maybe it’s a service with the same name as our plugin.
Best Regards,
ThemeLooks Support Team
Hello Marina,
Please check out the screenshot as a reference https://prnt.sc/1qhk2zq
Best Regards,
ThemeLooks Support Team
Dear Bruce,
Please let us confirm, did you use that custom CSS? Because we didn’t find the CSS on your website by inspect element.
Best Regards,
ThemeLooks Support Team
Hello Victor,
1. Please check out our live demo and provide your feedback on the issue.
2, 3, 4. It can be your hosting server permission issue. That’s why you are getting the network connection error.
Please check out the hosting server issues listed below and contact your hosting provider to fix the network connection issue.
Problem 01: proc_open is not available on php installation
https://prnt.sc/10l750z
Problem 02: Cannot connect API using port 80
https://prnt.sc/10l75bl
After then, please follow the installation steps from our provided documentation.
Best Regards,
ThemeLooks Support Team
Hello Marina,
We can understand your situation. However, we didn’t find any info about the WordPress memory limit in your provided phpinfo.php file. Also, your provided wp-admin access is not working to check the issue.
Best Regards,
ThemeLooks Support Team
Hi,
You will find the file here domain/resources/views/frontend/home/home.blade.php to edit/add code directly.
Also, check out the screenshots below.
https://prnt.sc/1qgh4i1
https://prnt.sc/1qgh59a
https://prnt.sc/1qgh5sc
Please Note: If you are not a programmer then wrong editing/adding of codes can break the script or your website.
Best Regards,
ThemeLooks Support Team
Hi,
Please check out this screenshot https://prnt.sc/1qggmtu to find out the settings to show products.
Best Regards,
ThemeLooks Support Team
Hello Sam,
Please check out the WooDelivery Doc about “How to create Google API key?” https://themelooks.biz/documentation/woodelivery/2021/05/01/how-to-create-google-api-key/
Best Regards,
ThemeLooks Support Team
Hello Alain,
We have reset your license. Now you will be able to reuse it.
However, there was an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.
Moreover, please creates your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.
Best Regards,
ThemeLooks Support Team
Hi,
We are sorry to say that there is no pre-built shortcode available for your purpose. If you need a customization service based on your needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Best Regards,
ThemeLooks Support Team
Dear Marina,
Please provide your cPanel (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.
Please Note: We are asking for your website’s cPanel credentials to check the system requirements.
Best Regards,
ThemeLooks Support Team
Dear Marina,
Please provide your cPanel & wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.
Please Note: We don’t store our client’s website credentials.
Best Regards,
ThemeLooks Support Team
Dear Jason,
We have reset your license. Now you will be able to reuse it.
Moreover, there is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.
Furthermore, please post your own topic with details with some screenshots of your issues including your website URL in the exact/right/correct forum that item you have bought. Please create your own topic instead of posting a reply to someone else created posts. Because the post creator can feel bothered by getting unexpected notifications of every reply of his/her created post.
Best Regards,
ThemeLooks Support Team
Hi,
Our server was needed to recover. That’s why your reply was lost. Please reply again.
We are sorry for the inconvenience.
Best Regards,
ThemeLooks Support Team
Dear Nick,
If you need a customization service based on your needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.
Moreover, we didn’t understand your 2nd question. Could you please describe in detail?
Best Regards,
ThemeLooks Support Team