[ThemeLooks Support Team]

Dear Neranjan,

Your provided link is not working.

Could you please provide a valid URL?

Moreover, check out FoodBook online documentation for the settings https://themelooks.net/documentation/plugin/foodbook/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Guillaume,

Could you please explain why a customer will enter any address even the address is not in your delivery area and he/she can understand you will not deliver to that address because it’s outside of your delivery area?

A customer can pickup the order even he/she is not in your delivery area. Also, a customer can order for someone else who is in your delivery area.

We are sorry to say that based on our research it’s not an issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Badreddine,

Today is our holiday. Please wait for our support team’s reply.

Response time is usually within 1 business day. Support Online: Sat-Thu / 9:30am – 5:30pm (GMT +6)

Best Regards,
ThemeLooks Team

[ThemeLooks Support Team]

Dear Sam,

We have checked your server. Now everything is ok. Please try to reinstall the script.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Richard,

We got the credentials. We will check the issue ASAP. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mohammad,

We have fixed the issue and updated the plugin on Codecanyon. Please download and use the updated plugin to get rid of the issue.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Valerie,

Please check out this screenshot http://prntscr.com/11782tx to find out the solution of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Mohammad,

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Richard,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear PIERO,

It’s not supposed to happen if you provide all of the API permissions based on our documentation. Could you please send some screenshots of your API permissions to review?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Valerie,

Could you please check out the Karton live demo and provide us the link of the page to review where the issue exists?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Natalia,

Please extend your support period to get assistance on your query. Because your FREE support period was expired on 2018-09-20

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear PIERO,

Could you please provide a screenshot of the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear PIERO,

Delivery Map needs Direction API permission.

Please check all of the steps carefully from there https://themelooks.net/documentation/plugin/foodbook/how-to-create-google-api-key/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Antonio,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to provide exclusive support.

Best Regards,
ThemeLooks Support Team

[Author]

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